Senior Warehouse Technician

Spectrum; Cranston (RI); On-site; USD 36,000 - 54,000; Full time

Job summary

Spectrum is seeking a Warehouse Technician to maintain secure inventory storage and control of CPE and materials. You will receive, stock, and ship items, perform cycle counts, and support asset purchasing with audit-ready records. The role requires forklift operation and strong attention to detail in a fast-paced environment.

Responsibilities include coordinating deliveries, processing orders, and ensuring accurate inventory data while maintaining safety and efficiency in the warehouse.

Qualifications

• Must read, write, and speak English.
• Ability to prioritize workloads and manage multiple tasks.
• Maintain accurate records.
• Operate and maintain material handling equipment (e.g., forklift, pallet jack).
• Valid driver’s license with satisfactory driving record.
• Proficient with Microsoft Office and barcode scanning.
• Knowledge of basic supply chain processes.

Responsibilities

• Maintain secure storage and control of CPE and materials.
• Receive, inspect, and stock items against PO/bill of lading.
• Process orders and returns using inventory and billing systems.
• Conduct weekly/monthly cycle counts and reconcile inventories.
• Coordinate deliveries to stores, off-site warehouses, and Charter locations.
• Ensure warehouse safety and housekeeping at all times.
• Operate material handling equipment and manage inventory locations.
• Notify management of shortages, damages, and discrepancies.

Skills

English literacy

Multitasking

Record keeping

Forklift operation

Driver's license

MS Office

Barcoding systems

Supply chain knowledge

Education

High School diploma or equivalent

3+ years warehouse experience

Tools

Barcode scanners

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

JOB SUMMARY

Under moderate supervision, this role is responsible for maintaining secure inventory storage and control of materials and CPE into/out of the warehouse. Performs duties associated with storage, shipping, receiving and physical counts of the assets to verify integrity. Provides assistance in the administration and purchasing of assets along with the assessment of inventory data.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Operates various types of material handling equipment.
• Loads and unloads pallets and cartons of CPE and materials used in daily operations.
• Receives CPE and materials against a bill of lading or purchase order, validating quantities and updating inventory systems in accordance with audit requirements.
• Stocks CPE and materials in designated inventory locations and informs management of shortages or damages.
• Ensures CPE and materials are stored safely in designated inventory locations in accordance with audit requirements.
• Processes orders and returns using inventory and billing systems.
• Identifies, communicates and resolves common transactional errors.
• Actively uses Impress functionality and recommends changes to stocking levels as appropriate.
• Processes material stock requests.
• Performs inventory inquiry functions such as purchase order inquiries and location lookups.
• Properly manages carrier documentation to include freight bills, packing slips, and logs for both inbound and outbound shipments.
• Coordinates delivery of CPE and materials to retail stores, off-site warehouses and/or other Charter locations as needed.
• Prepares for and leads the counting and reconciling of daily, monthly and annual CPE and materials cycle counts and inventories.
• Performs inventory functions such as weekly replenishment, posting of Excess & Obsolete and min/max changes.
• Provides excellent service to internal and external customers.
• Maintains warehouse area security at all times.
• Provides proper use and care of scanners and computers used in daily operations.
• Responsible for maintaining a clean, orderly and safe warehouse environment.
• Performs other associated duties as assigned.
• May be assigned to coordinate and/or prioritize warehouse activities.

REQUIRED QUALIFICATIONS

Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to communicate and prioritize workloads
• Ability to successfully manage multiple projects and deadlines
• Ability to maintain accurate records
• Ability to operate and maintain certification for material handling equipment (such as forklift and pallet jack)
• Ability to work independently/self-motivated
• Ability to operate company owned vehicles that may measure 24’ or greater in length
• Proficient in Microsoft Office Suite and bar coding equipment
• Knowledge of basic mathematics
• Demonstrate competency and in-depth knowledge of all processes, methods and procedures related to supply chain
• Valid driver's license with satisfactory driving record within Company and State DOT standards

Required Education

High School Diploma or equivalent work experience

Required Related Work Experience and Number of Years

Experience in a warehouse environment - 3+

PREFERRED QUALIFICATIONS

• Experience with cable products and services preferred
• Warehouse Technician role with acceptable performance reviews and no current disciplinary actions - 6 months

WORKING CONDITIONS

Warehouse environment

Exposure to dust, fluctuating indoor temperatures, and periodic high noise levels

PHYSICAL AND MENTAL REQUIREMENTS

Physical Requirements

• Ability to bend/squat/kneel
• Ability to repetitively lift, carry, push and pull up to 80 lbs
• Ability to safely use weight-bearing equipment (such as safety harness and ladders) within the maximum weight limitations of that equipment

EOE

Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.