Senior Warehouse & Inventory Leader – Wine Operations

UOVO Wine; Napa (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

UOVO Wine in Napa, CA is seeking a Warehouse Manager to lead all aspects of the location’s growth, including facility maintenance, security, compliance, vendor relations, inbound/outbound distribution, staffing, and client services.

The role emphasizes training and developing operations staff, managing safety standards (OSHA), and delivering outstanding service to high-end clients, with opportunities for advancement in a fast-moving environment.

Qualifications

• 8+ years of warehouse or fulfillment experience in progressively greater positions of responsibility.
• Bachelor’s degree or equivalent professional experience.
• Experience managing safety standards, including OSHA compliance.
• Experience with creating and maintaining spreadsheets and reports.
• Experience managing a profit and loss statement.

Responsibilities

• Develop and support a team that is aligned with UOVO Wine’s culture and vision; through supervision, performance review and task delegation while modeling positive leadership and an entrepreneurial mindset.
• Model professionalism at all times, providing first‑class customer service to clients and fellow team members in a manner that is in line with UOVO Wine’s values.
• Maintain a safe workplace with regular equipment maintenance and standards set by OSHA. Establish and maintain procedures and schedule for equipment inspections.
• Reinforce safety standards by communicating expectations with the team.
• Ensure the safety of employees in warehouse equipment traffic areas.
• Ensure the warehouse is safe during inclement weather.
• Keep exterior and pathways inside clear of debris or other hazardous items.
• Conduct interviews and train new employees as needed.
• Train and manage a warehouse team to solve day‑to‑day operational issues and reach short‑ and long‑term performance goals.
• Meet regularly with team leads to review, analyze, and develop actionable plans for productivity.
• Communicate clear expectations to your team regarding: prioritization of work, brand standards, professional interactions with team, clients, and vendors.
• Consistently analyze and update policies, establish innovative ways to address challenges and ensure efficacy of team operations, update operations manual accordingly.
• Ensure data & billing accuracy 100% of the time; implement and oversee plans to audit data regularly; when inaccurate data is discovered, take action to repair or bring attention to the appropriate person.
• Assist in managing Site and Departmental budget.
• Prepare and present reports as directed by the Leadership Team
• Perform other tasks or actions as needed under the direction of the UOVO Wine’s Leadership Team.
• Communicate with high‑net‑worth individuals in a professional, confident and diplomatic manner to coordinate requests; create and process all paperwork accurately and completely.
• Greet guests that enter from the office door and manage schedule for answering warehouse door(s).
• Respond to or redirect client inquiries (email & phone); resolve in a timely manner.
• Oversee receipt of wines coming into the facility; consistently improve procedure for a smooth, accurate transition from Inbound, through Inventory and racking to client lockers.
• Maintain brand standards at all times, including standards for appearance, cleanliness and organization.
• Oversee, schedule, and contribute to special projects within the facility in a timely manner, including research, data, inventory, and renewal audits.
• Under direction from Facilities Team, serve as on‑site contact for vendors, contractors and related items.
• Monitor all warehouse equipment for daily performance readiness and maintenance needs.
• Coordinate preventative maintenance on schedule outlined by Facilities Team.

Skills

Team leadership

Microsoft Excel

Office 365

Warehouse management software

OSHA compliance

Interpersonal skills

Communication skills

Organization

Prioritization

Time management

Analytical thinking

Confidentiality

Independent work

Adaptability

Cross-functional relationships

Client service

Education

Bachelor’s degree or equivalent professional experience

Tools

Microsoft Excel

Office 365

Warehouse management software

Job description

UOVO Wine in Napa, CA is seeking a Warehouse Manager to lead all aspects of the location’s growth, including facility maintenance, security, compliance, vendor relations, inbound/outbound distribution, staffing, and client services.

The role emphasizes training and developing operations staff, managing safety standards (OSHA), and delivering outstanding service to high-end clients, with opportunities for advancement in a fast-moving environment.