Senior WAP Quality Manager

State of Colorado; Denver (CO); Hybrid; USD 95,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

The Colorado Weatherization Assistance Program (WAP) seeks a Senior Quality Manager to bridge advanced building science with organizational excellence. You will supervise a statewide team ensuring weatherization work meets performance standards, conducting inspections, reporting, and training to improve program delivery.

You will guide quality management across subgrantees, translate federal guidelines into actionable insights, and drive continuous improvement while collaborating with multiple

Qualifications

• Minimum three years of working, inspection, and/or training experience in weatherization, residential energy efficiency services, or closely related field
• Minimum two years of direct supervisory experience in the last five years
• Demonstrated ability to lead a team that is not co-located with virtual collaboration strategies and tools
• Demonstrated experience tracking compliance, reviewing staff reporting, and processing invoices
• Dedicated to continuous improvement, desire to learn new skills
• Strong written, oral, and presentation communication skills
• Proficient in Google Suite or Microsoft Office and video conferencing tools

Responsibilities

• Lead a team of three State Technical & QA staff in completing BPI Quality Assurance Inspections and Quality Control visits across Colorado
• Balance team bandwidth and optimize operational capacity
• Drive quality management by translating federal guidelines into actionable insights for the subgrantee network
• Mentor and lead a high-performing team in a collaborative, inclusive environment
• Partner with WAP teams to integrate quality outcomes with targeted training
• Develop and deliver guidance to subgrante organizations during leadership changes or performance remediation
• Champion operational excellence by modernizing workflows and scaling program reach
• Address critical safety hazards found during site evaluations and escalate when needed
• Report subgrantee performance metrics to program leadership and stakeholders
• Advise on WAP policy updates to increase equity and effectiveness
• Lead the integration and management of platforms like monday.com for project tracking
• Participate in national and regional WAP events to share best practices

Skills

Supervisory experience

Team leadership

Communication skills

Organizational skills

Written/verbal communication

Independent work

Tools

Salesforce

Monday.com

Asana

Google Suite

Microsoft 365

Job description

This mission of the Colorado Energy Office (CEO) is to reduce greenhouse gas emissions and consumer energy costs by advancing clean energy, energy efficiency and zero emission vehicles to benefit all Coloradans. The Colorado Energy Office is a great place to work, with collaborative and talented employees who are passionate about our mission and a flexible hybrid (work from home/work from office) atmosphere. Employees report high satisfaction with their work, their colleagues and manager, and CEO leadership. Join us!

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

Reducing greenhouse gas pollution and advancing zero emission vehicles, energy efficiency and clean energy are essential to preserving and protecting Colorado’s way of life. These actions defend the health of our communities and natural environment, provide access to lower cost clean energy resources for rural and urban areas, increase investment and economic growth opportunities, and expand clean energy jobs. As part of our mission we serve the people of Colorado with programs focusing on weatherization, energy efficiency, and electric vehicles and a regulatory and legislative agenda to promote the interests of all Coloradans.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. Governor’s Office staff should demonstrate a commitment to equity, diversity, inclusion and accessibility (EDIA) in the workplace to fulfill the promise of a Colorado For All staff are expected to participate in learning opportunities and training to increase their knowledge around EDIA, have a growth mindset, and embed new learnings and skills into daily business practices. Creating inaccessible digital content such as web pages, emails, presentations, or documents leaves the state open to fines up to $3,500 based on the language in House Bill 21-110. Staff should strive to make all digital content accessible using provided accessibility resources.

Starting Salary Range: $95,014.40 - $105,019.20 annually

*This position is eligible for a hybrid working arrangement. Hybrid positions are expected to be present at the office location for no less than one day per work week.

The Colorado Weatherization Assistance Program (WAP), as part of CEO, helps qualified Coloradans save money, increase comfort, and better their homes and environment through proven energy conservation solutions. These solutions include LED light bulbs, high efficiency furnaces and refrigerators, building shell insulation, and rooftop solar arrays, among others.

CEO currently has an opportunity for a visionary Senior Quality Manager to join the WAP team. You will serve as a strategic leader, bridging advanced building science with organizational excellence. This role is pivotal in shaping how we deliver sustainable energy solutions to diverse communities across Colorado, turning technical compliance into a platform for continuous improvement and innovation.

The WAP network spans all 64 Colorado counties, delivering critical energy efficiency and clean energy solutions to diverse populations through a network of six subgrantee agencies. As our Senior Quality Manager, you will step into a high-impact, supervisory role overseeing a team of technical experts located around the state who serve as the definitive authority on residential building science—ensuring weatherization work meets performance standards through on-site inspections, detailed reporting, and training—while also acting as an internal and network consultant to streamline operations, drive process improvement, and ensure program delivery is transparent and visible.

In this senior-level manager capacity, you will blend advanced building science knowledge with administrative leadership and process optimization:

WAP Specific Duties and Responsibilities

• Lead a team of three State Technical & QCI Quality Management staff in completing all necessary BPI certified Quality Assurance Inspections (typically 50-75/yr) and Quality Control visits (typically 20-30/yr) across Colorado to meet all federal and state statutory and programmatic requirements
• Balance team bandwidth effectively across staff to optimize operational capacity, collaborating with team members to foster innovation whenever available bandwidth permits
• Drive strategic quality management through Quality Control and Assurance (QC & QA); transforming federal guidelines into accessible, actionable insights that empower our subgrantee network
• Cultivate a high-performing team by providing mentorship and leadership that fosters a collaborative, inclusive environment where technical experts can thrive and innovate
• Partner with other CEO WAP teams to integrate quality management operational outcomes with targeted training to drive continuous, lasting enhancements across the program
• Lead the QM team in partnering with other CEO WAP teams to develop and deliver targeted, hands-on guidance to local subgrantee organizations undergoing leadership shifts or performance remediation, ensuring full alignment with state and federal guidelines, state program implementation strategies, and complementary clean energy initiatives
• Champion Operational Excellence by collaborating cross-functionally with other CEO WAP teams to identify bottlenecks, modernize our workflows, and scale our program’s reach
• Provide immediate support to address critical safety hazards detected during site evaluations or staff reviews, escalating severe concerns to WAP Director when subgrantee remediation or corrective action is warranted
• Work with the rest of the WAP team on QM production metrics from subgrantee agencies, auditing subgrantee performance for integrity and collaborating cross-functionally to report key outcomes to program leadership, federal partners, state administrators, and legislative bodies
• Influence Program Strategy by serving as a key advisor in creating WAP policy, translating real-world QM data into meaningful policy updates that increase program equity and effectiveness
• Modernize Tooling by leading the integration and management of platforms like monday.com to create transparent, streamlined project tracking systems.
• Participate in national and regional WAP events hosted by national associations to learn from and elevate the work of Colorado WAP

General Duties and Responsibilities

• Adhere to all technical and health and safety policies and procedures in the planning and execution of activities
• Maintain positive working relationships with a diverse range of stakeholders including WAP subgrantee agency staff, CEO Ops and Finance team, Federal Department of Energy partners, among others
• Abide by office policies and procedures in a manner that ensures fiscal responsibility and promotes efficient, effective, and elegant government.
• Use application software (i.e. word processing, spreadsheet, database, project management software, etc.) to prepare correspondence, plans, reports, schedules, and other documents
• Assist other CEO departments in carrying out unit and office wide priorities.
• Perform other duties as requested and required

Desired Proficiencies

We are looking for an experienced manager who pairs technical building science awareness with sophisticated team leadership expertise and continuous improvement approach.

Minimum Qualifications

• Minimum three years of working, inspection, and/or training experience in weatherization, residential energy efficiency services, or closely related field
• Minimum two years of direct supervisory experience in the last five years
• Demonstrated ability to lead a team that is not co-located with virtual collaboration strategies and tools
• Demonstrated experience tracking compliance, reviewing staff reporting, and processing/approving invoices
• Dedicated to continuous improvement, desire to learn new skills
• Demonstrated leadership and facilitation capabilities
• Strong organizational skills and attention to detail
• Strong interpersonal skills with a focus on developing strong relationships
• Ability to independently start and finish tasks
• Ability to work independently and as part of a team
• Strong written, oral, and presentation communication skills
• Willingness to adapt to and enhance current team culture
• Proficient in the following:
  • Google Suite (Docs, Sheets, Slides, Drive, Gmail, Calendar, etc.) or Microsoft equivalent
  • Video conferencing software (Zoom, Google Meet, MS Teams, etc.)

Preferred Qualifications

• Possession of or ability to obtain the Quality Control Inspector (QCI) certification within twelve months of hire date, see this PDF download for more information
• Experience using Salesforce
• Project Management software experience (i.e. Monday.com, Asana, etc.)
• Professional experience in sustainability, climate policy, or clean energy

Interested in learning more about:

• Process Improvement Methodologies (i.e Lean/Six Sigma)
• Total Quality Management (TQM)
• Colorado Energy Industry

To learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits.

Equity, Diversity and Inclusion

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

ADAAA Accommodations

The Office of the Governor is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Staffing Coordinator (the Director of Human Resources) at [e-mail].

Conditions of Employment

Applicants must pass a thorough background check prior to employment.