Senior VP, Client Relations & Strategic Accounts

First American; Fort Mill (SC); On-site; USD 135,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

PTO

Employee stock purchase plan

Job summary

First American, a leading mortgage services provider, seeks a SVP, Client Relations for ServiceMac to drive growth through strategic account management. You will lead cross‑functional teams, develop client strategies, and forecast opportunities across large accounts.

This role emphasizes leadership, client focus, and result‑oriented performance. You will oversee hiring, salary administration, and staff development, while coordinating with implementation and management resources to meet

Qualifications

• Bachelor’s degree or equivalent combination of education and experience. Advanced degree preferred.
• 8+ years progressive management experience in a related field.

Responsibilities

• Lead strategic account planning and growth across key clients.
• Oversee cross‑functional teams to meet performance objectives and client expectations.
• Represent the company professionally to build trust and long‑term relationships.
• Coach and mentor staff; conduct performance reviews and development opportunities.
• Manage salary administration and hiring decisions for direct reports.

Skills

Strategic planning

Team leadership

Account management

Client relationship mgmt

Cross-functional collaboration

Education

Bachelor's degree

Advanced degree

Tools

CRM platforms

Analytics tools

Job description

First American, a leading mortgage services provider, seeks a SVP, Client Relations for ServiceMac to drive growth through strategic account management. You will lead cross‑functional teams, develop client strategies, and forecast opportunities across large accounts.

This role emphasizes leadership, client focus, and result‑oriented performance. You will oversee hiring, salary administration, and staff development, while coordinating with implementation and management resources to meet