Senior Video Collaboration Solutions Analyst (Hybrid)

Xcel Energy Services Inc; Minneapolis (MN); Hybride; USD 85 000 - 121 000; Plein temps

Avantages offerts par ce poste

Annual Incentive Program

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

PTO

Résumé du poste

Xcel Energy is seeking a Senior IT Solution Analyst for UCC Video Collaboration in the United States. You will support, coordinate, and improve enterprise video conferencing, meeting-room, and collaboration solutions, ensuring reliability, security, and alignment with business needs.

You will work with business stakeholders, IT engineering, and vendors to translate requirements into robust collaboration technology.

Qualifications

• Bachelor's degree or 4 years of related experience.
• Five years of related functional experience.
• Experience with SDLC, Agile, and Waterfall delivery practices.
• Ability to translate requirements into technical solutions.

Responsabilités

• Design, deploy, and operate enterprise video collaboration environments.
• Coordinate with stakeholders and teams for room tech enhancements.
• Provide technical support for high-visibility meetings and events.
• Troubleshoot AV devices, networks, and vendor integrations.
• Create and maintain standards, documentation, and SOPs.

Connaissances

Video collaboration

Meeting room tech

Cross-functional collaboration

Technical troubleshooting

Communication

Problem solving

Formation

Bachelor's degree or 4 years experience equivalent

Outils

Microsoft Teams Rooms

Crestron

Q-SYS

DSP audio

Room control systems

Description du poste

Xcel Energy is seeking a Senior IT Solution Analyst for UCC Video Collaboration in the United States. You will support, coordinate, and improve enterprise video conferencing, meeting-room, and collaboration solutions, ensuring reliability, security, and alignment with business needs.

You will work with business stakeholders, IT engineering, and vendors to translate requirements into robust collaboration technology.