Hybrid Senior IT Solution Analyst — Video Collaboration

Xcel Energy; Amarillo (TX); Hybride; USD 90 000 - 130 000; Plein temps

Résumé du poste

Xcel Energy in Amarillo, TX is seeking a Senior IT Solution Analyst for UCC Video Collaboration to support and improve enterprise video conferencing, meeting-room, and collaboration solutions. You will ensure reliable, secure, standardized experiences across conference rooms and Teams Rooms.

You will collaborate with business stakeholders, IT engineering, network and security teams, project managers, vendors, and support organizations to translate requirements into actionable technology

Qualifications

• Bachelor's degree in technology, science, business or related field, or 4 years of experience.
• 5+ years of related functional experience.
• Experience with SDLC, Agile and Waterfall.
• Ability to translate business requirements into technical solutions.
• Strong problem solving and collaboration skills.

Responsabilités

• Design, deploy and manage enterprise video collaboration environments.
• Provide advanced support for Microsoft Teams Rooms and AV systems.
• Diagnose complex room and conferencing issues across networks, security and software.
• Validate room functionality and user experience after changes.
• Coordinate work across engineering, facilities, vendors and stakeholders.
• Document findings and drive improvements to standards and processes.

Connaissances

Video collaboration

Project delivery

Agile

Teams Rooms

Vendor coordination

Formation

Bachelor's degree or equivalent

Outils

Crestron

Q-SYS

DSP-based audio

Description du poste

Xcel Energy in Amarillo, TX is seeking a Senior IT Solution Analyst for UCC Video Collaboration to support and improve enterprise video conferencing, meeting-room, and collaboration solutions. You will ensure reliable, secure, standardized experiences across conference rooms and Teams Rooms.

You will collaborate with business stakeholders, IT engineering, network and security teams, project managers, vendors, and support organizations to translate requirements into actionable technology