Senior Vice President, Store Operations

Ladders; Atlanta (GA); On-site; USD 210,000 - 250,000; Full time

Benefits offered by this job

Lead network

Executive collaboration

Continuous improvement

Dynamic environment

Job summary

Ladders is seeking a Senior Vice President, Store Operations to lead a broad store operations network based in Atlanta. This executive will translate enterprise strategy into clear priorities, shaping customer experience, compliance, and profitability across a geographically diverse footprint.

The role requires steering cross-functional collaboration with senior leadership, setting the vision, and driving long-term growth in a dynamic manufacturing and automotive environment.

Qualifications

• Bachelor's degree in a relevant field; advanced degree preferred.
• 15+ years of leadership experience in complex retail or operations environments.
• Experience managing large, geographically diverse teams and operations.
• Track record of achieving results through operational excellence and performance management.
• Strong financial acumen with experience in revenue and profitability oversight.
• Ability to influence and align multiple stakeholders on strategic initiatives.
• Excellent communication and leadership skills.

Responsibilities

• Set the vision and strategy for store operations, aligning with business goals.
• Lead and mentor six Regional Vice Presidents in performance and execution.
• Drive operational excellence through standards and measurable processes.
• Own performance outcomes across sales, customer experience, and compliance.
• Oversee store support functions to enhance field execution capabilities.
• Translate business strategy into actionable priorities for regional leaders.
• Collaborate with cross-functional teams to ensure alignment with organizational goals.

Skills

Leadership

Strategic thinking

Financial acumen

Stakeholder management

Communication

Education

Bachelor's degree

Advanced degree preferred

Job description

For our client, we are seeking a Senior Vice President, Store Operations to join the team of a leader in the Manufacturing & Automotive space.
This executive will lead a broad store operations network and shape the standards, execution, and performance of field teams across a geographically diverse footprint. The role will translate enterprise strategy into clear operational priorities, while driving consistent customer experience, compliance, and profitability outcomes. This leader will partner closely with cross-functional stakeholders and senior leadership to strengthen execution, improve capabilities, and support long-term business growth.
Location: Atlanta, GA - US based candidates only, no visa sponsorship available
Compensation: $210,000 - $250,000 annually

Responsibilities

• Set the vision and strategy for store operations, aligning with business goals
• Lead and mentor six Regional Vice Presidents in performance and execution
• Drive operational excellence through standards and measurable processes
• Own performance outcomes across sales, customer experience, and compliance
• Oversee store support functions to enhance field execution capabilities
• Translate business strategy into actionable priorities for regional leaders
• Collaborate with cross-functional teams to ensure alignment with organizational goals

Qualifications

• Bachelor's degree in a relevant field; advanced degree preferred
• 15+ years of leadership experience in complex retail or operations environments
• Experience managing large, geographically diverse teams and operations
• Track record of achieving results through operational excellence and performance management
• Strong financial acumen with experience in revenue and profitability oversight
• Ability to influence and align multiple stakeholders on strategic initiatives
• Excellent communication and leadership skills

Benefits

• Opportunity to lead a large-scale store operations network
• Participation in shaping long-term business strategy and execution
• Support from a collaborative executive leadership team
• Focus on continuous improvement and organizational capability development
• Dynamic work environment with office, field, and store engagement

Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification-your background could be exactly what this team needs.