Senior Vice President, Professional Services

HighwirePR; Boston (MA); Hybrid; USD 120,000 - 160,000; Full time

Job summary

A leading strategic communications agency is seeking a Senior Vice President, Professional Services to drive client success and operational excellence. The ideal candidate will have over 13 years of experience, including executive leadership in professional services PR. This role involves developing communication strategies, managing client accounts, and mentoring teams in a dynamic environment that values innovation and inclusion.

Benefits

Competitive salary

Merit-based bonuses and promotions

Hybrid work model

Excellent vacation policy

401K Match

Medical and dental benefits

Paid Parental Leave

Home office equipment stipend

Wellness benefit

Dog friendly work environment

Qualifications

• Minimum 13 years of experience in communications, preferably in professional and financial services PR.
• Proven success in nurturing senior client relationships.
• Experience leading integrated campaigns that combine various media strategies.

Responsibilities

• Serve as senior strategic counsel for professional and financial services clients with account oversight.
• Develop results-driven communications strategies to elevate client brands.
• Lead new business development efforts and mentoring account teams.

Skills

Media relations

Strategic storytelling

Team leadership

Client relationship management

Education

Bachelor’s degree in journalism, communications, or related field

Job description

Overview

Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves. At Highwire, we believe that storytelling fuels transformation. And the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race / ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy. We ensure every Highwire Walker has unique support to climb to success. Our commitment to diversity, inclusion and belonging is permanent and foundational to our business and culture. We aspire to change our industry and build a better future for all. Our people-first culture is driven by four core values :

• Team Empowerment
• Growth Mindset
• Inclusion Always
• Fierce Distinction

We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. The Senior Vice President, Professional Services, is a strategic leadership role designed for a seasoned PR professional with deep expertise in professional services and financial services communications. This role is critical in driving growth, client success, and operational excellence within Highwire’s dynamic, award-winning environment. Reporting to agency leadership, the SVP will lead high-impact client engagements, spearhead business development, and mentor account teams to exceed client expectations while aligning with Highwire’s core values of Fierce Distinction and Growth Mindset. The ideal candidate has 13+ years of progressive experience, a proven track record in managing large client portfolios in professional services and financial services PR, and the ability to inspire teams and influence clients at the highest levels. If you are ready to make a meaningful impact at a thriving agency, this role offers a unique opportunity to lead, innovate, and grow alongside some of the brightest talent in the industry.

Responsibilities

• Serve as the senior strategic counsel for professional services and financial services clients with account revenue oversight typically between $2M to $3M+.
• Develop and execute innovative, results-driven communications strategies that drive measurable business outcomes and elevate client brands.
• Build and maintain trusted relationships with C-suite executives and senior leaders at client organizations, acting as a key advisor.
• Lead new business development efforts by identifying opportunities within existing accounts and spearheading pitches for new clients aligned with agency growth targets.
• Collaborate closely with integrated teams to deliver seamless multi-channel campaigns leveraging traditional PR, digital, social media, and influencer engagement.
• Promote a culture of excellence and continuous improvement, mentoring, coaching, and developing account teams to maximize their potential.
• Oversee staff performance management including setting objectives, monitoring development, and conducting performance reviews.
• Act as a visible leader representing Highwire and its clients at industry events, conferences, and seminars to enhance networking and business development.
• Manage client profitability by closely monitoring billability, resource allocation, and budget adherence.
• Contribute to agency infrastructure initiatives that support operational efficiency, client service excellence, and talent development.
• Drive a key agency cornerstone such as client service excellence, revenue growth, or operational improvements.
• Collaborate with finance and operations teams as needed to manage budgets related to your accounts or client programs.

Qualifications

• Bachelor’s degree in journalism, communications, public relations, or a related field.
• Minimum 13 years of experience in communications, preferably with a focus on professional services and financial services PR, including at least 5 years in an executive leadership role.
• Proven success in developing and nurturing senior client relationships and managing complex, multi-stakeholder accounts.
• Exceptional media relations skills with a strong network of top-tier reporters and editors relevant to professional and financial services industries.
• Demonstrated excellence in strategic storytelling, content development, and media placement across print, online, and social media platforms.
• Experience leading integrated campaigns that combine traditional PR with digital, social, and influencer strategies.
• Strong leadership, coaching, and team development skills with a collaborative management style.
• Outstanding judgment, problem-solving ability, and capacity to thrive in a fast-paced, evolving environment.
• Experience in establishing and tracking measurement and ROI for communications programs.
• Passion for fostering a culture that embraces Highwire’s values of Fierce Distinction and Growth Mindset.

Highwire Perks

• Competitive salary
• Merit-based bonuses and promotions
• Hybrid work model to suit your schedule and lifestyle
• Excellent vacation policy including extended break for summer and winter holiday
• Participate in Empower Hours on Fridays; Team has the ability to log off by 3pm
• 401K Match
• Medical and dental benefits / FSA
• Paid Parental Leave
• Commuter Benefit
• Home office equipment stipend
• Growth Mindset Stipend of $100 annually for books, exhibitions, etc.
• Technology reimbursement
• Wellness benefit
• Donation Match
• Mentorship
• Monthly recognition programs
• Employee referral bonus
• New business referral bonus
• Quarterly Highwire fun events – Thanksgiving is our favorite holiday
• Dog friendly work environment
• Extremely supportive, nurturing environment with many opportunities for learning and growth

Note: The duties delineated above will vary depending on the needs of each specific account, and in no way states or implies that these are the only duties to be performed by this employee. We are actively seeking candidates who possess a genuine passion for tech PR and are excited to expand our team. As we continue to grow our agency, we are proactively building a pipeline of exceptional individuals to connect with and consider for future opportunities. If you are enthusiastic about the world of tech PR and are eager to embark on a rewarding career in this field, we encourage you to start the conversation by applying today. We value your interest in our agency and look forward to hearing from you. Apply now and let\'s explore the possibilities together!