Senior Vice President, Production Services Application Support

Socket.dev; New Jersey; On-site; USD 250,000 - 350,000; Full time

Job summary

BNY is seeking a Senior Vice President – Resiliency to lead and advance critical resiliency initiatives across the organization, driving continuity across strategic priorities and leading a broad portfolio of programs focused on strengthening operational stability, recovery readiness, and transformation execution.

The role oversees Disaster Recovery, Business Continuity, Chaos Engineering, and EOL remediation, partnering with engineering and operations teams to shape strategy, manage risks, and

Qualifications

• Extensive experience in technology leadership and delivery across large programs.
• Proven track record leading enterprise resiliency, stability, and transformation.
• Experience in applying AIOps and SRE practices to improve performance.

Responsibilities

• Lead enterprise resiliency initiatives aligned to organizational priorities.
• Drive Disaster Recovery, Business Continuity, Chaos Engineering, and EOL remediation.
• Partner with engineering leaders and senior stakeholders to coordinate cross-functional work.
• Develop strategies to improve observability, incident management, and operational performance.
• Identify AI-enabled automation opportunities to strengthen resiliency outcomes.

Skills

Technology leadership

AIOps

SRE

Service management

Cross-functional leadership

Job description

Role Overview

BNY is seeking a Senior Vice President – Resiliency to lead and advance critical resiliency initiatives across the organization. This role is responsible for driving continuity across strategic resiliency priorities and providing leadership across a broad portfolio of programs focused on strengthening operational stability, recovery readiness, and transformation execution.

The successful candidate will serve as a senior leader across initiatives spanning Disaster Recovery, Business Continuity, Chaos Engineering, End-of-Life (EOL) Remediation, and related transformation efforts. This role will also support emerging frontline priorities within the resiliency domain and help shape strategic direction across engineering and operational teams.

The ideal candidate will combine strong execution with sound judgment, including the ability to evaluate priorities and implementation approaches, articulate trade-offs, identify risks and dependencies early, and drive pragmatic decisions that support both immediate resiliency objectives and long-term operational stability. The role also requires a proactive mindset, strong ownership, and the ability to work independently while effectively coordinating across a broad stakeholder group.

A key component of the role will be identifying and implementing AI-driven automation opportunities to improve operational resilience, increase efficiency, and enhance the organization’s overall resiliency capabilities.

Key Responsibilities

• Lead enterprise resiliency initiatives aligned to organizational priorities and continuity requirements.

• Drive execution across Disaster Recovery, Business Continuity, Chaos Engineering, and EOL remediation program.

• Support broader transformation initiatives tied to resiliency, recovery readiness, and operational effectiveness.

• Partner with engineering leaders, application managers, and senior business stakeholders across multiple platforms to coordinate complex cross-functional initiatives.

• Develop and execute strategies to improve resiliency, observability, incident management, and operational performance.

• Identify opportunities for AI-enabled automation to strengthen resiliency outcomes and streamline operational processes.

• Provide leadership across large-scale production support, service management, and SRE-oriented operating models.

• Drive adoption of modern engineering practices, including DevSecOps, Agile delivery, cloud transformation, and site reliability engineering principles.

• Evaluate approaches and communicate trade-offs involving resilience, recovery readiness, operational complexity, delivery speed, and long-term sustainability.

• Proactively identify technical, operational, delivery, and cross-team dependency risks; assess impact; elevate appropriately; and drive mitigation plans.

• Coordinate dependencies across teams, platforms, and stakeholders to maintain alignment and execution momentum.

• Act as a senior point of coordination for emerging resiliency priorities and strategic initiatives.

Qualifications

• Extensive experience in technology leadership, with depth across project management, production support, AIOps, SRE, and service management.

• Proven track record leading large-scale initiatives in complex enterprise environments.

• Strong experience in application development and support, operational resilience, and enterprise transformation.

• Demonstrated ability to lead cross-functional teams and drive results across multiple stakeholder groups.

• Experience improving resiliency, observability, incident response, and operational performance.

• Strong leadership, execution discipline, and ability to influence across technical and business teams.

• Strong written and verbal communication skills, including the ability to communicate priorities, risks, constraints, and recommendations to both technical and non-technical audiences.

• Demonstrated proactivity, strong ownership, and the ability to work independently in a fast-paced, complex environment.

What Success Looks Like

• Delivers complex resiliency initiatives with strong execution and measurable operational improvement.

• Strengthens recovery readiness, resiliency capabilities, and operational stability across supported programs.

• Identifies risks, assumptions, and dependencies early enough to avoid preventable execution issues.

• Builds trusted relationships across engineering, application support, and business teams to translate resiliency priorities into effective action.

• Balances immediate delivery needs with longer-term resiliency and operational sustainability goals.

Role Profile

This role is best suited for a senior leader with strong delivery discipline, sound judgment, and the ability to operate effectively across complex resiliency and transformation initiatives. The individual is expected to lead through execution, partnership, independent ownership, and measurable impact across resilience-focused programs.

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.