Senior Vice President, AiiA Strategic Growth & Revenue Operations

Crisis24; Washington (District of Columbia); Remote; USD 150,000 - 200,000; Full time

Job summary

A global risk management leader is seeking a Senior Executive to drive client growth and operational strategy. The role involves leading revenue operations, fostering client relationships, and ensuring team effectiveness. Ideal candidates have over 10 years of experience in revenue operations, excellent leadership skills, and are familiar with tools like Salesforce. This opportunity allows for remote work within the USA.

Benefits

Flexible remote work

Diverse and inclusive work environment

Qualifications

• 10-15+ years of experience in revenue operations or GTM leadership.
• Strong experience with revenue systems/tools.
• Exceptional communication skills.

Responsibilities

• Drive client growth and go-to-market strategy.
• Oversee revenue operations to scale effectively.
• Build and mentor a high-performing team.

Skills

Sales operations

Revenue forecasting

Client relationship management

Data analysis

Team leadership

Tools

Salesforce

BI/analytics tools

CPQ tools

Job description

About AiiA & Crisis24

AiiA, part of Crisis24 and the GardaWorld family, is redefining how organizations anticipate and navigate risk. Built by former intelligence community leaders and technologists, AiiA delivers decision-grade forecasting, assessment, and risk intelligence that empowers executives to act with clarity and precision.

Crisis24 itself is the global leader in integrated risk management, with more than three decades of expertise in medical and security assistance, global intelligence, crisis response, and executive protection. Together, we bring the unmatched combination of AI-driven insight and global operational reach, enabling Fortune 500 companies, leading brands, and governments to operate confidently in today\'s rapidly evolving world.

More information is available at www.crisis24.garda.com

Who We Are Looking For

We are seeking a senior leader to drive the intersection of client growth, go-to-market strategy, and revenue operations. This role combines the strategic client partnership focus of a Global Account Lead with the operational discipline of a RevOps executive - ensuring that our revenue engine not only grows but scales with precision.

Location: Remote, USA

What You Will Work On

• Strategic Growth & Market Leadership: Serve as a trusted partner to C-suite clients, deepening relationships and driving long-term growth across enterprise and regulated industries.
• Strategic Growth & Market Leadership: Lead enterprise-level sales cycles, including complex negotiations, solution design, and value realization.
• Strategic Growth & Market Leadership: Represent the company at key client engagements, industry events, and forums - positioning our brand as a market leader.
• Strategic Growth & Market Leadership: Monitor competitive landscape and industry trends, translating insights into differentiated offerings.
• Revenue Strategy & Alignment: Define and execute a revenue operations strategy aligned with company goals for ARR growth, retention, and profitability.
• Revenue Strategy & Alignment: Lead GTM planning: territory design, segmentation, capacity planning, and resource allocation.
• Revenue Strategy & Alignment: Partner with Sales, Marketing, Product, and Customer Success to ensure seamless handoffs and unified metrics.
• Operational Excellence: Oversee the end-to-end quote-to-renewal lifecycle, ensuring accuracy, speed, and client satisfaction.
• Operational Excellence: Design and optimize revenue processes to reduce leakage, increase predictability, and accelerate deal closure.
• Operational Excellence: Establish best practices in pipeline hygiene, stage-gating, and win/loss analysis to continuously improve performance.
• Analytics & Enablement: Build forecasting models and cadence for revenue and pipeline reviews.
• Analytics & Enablement: Define and track KPIs such as retention, win rate, average deal size, and renewal performance.
• Analytics & Enablement: Lead enablement programs for sales and client success teams, ensuring consistent execution and client impact.
• Leadership & Culture: Build and mentor a high-performing team across revenue operations, sales enablement, and client success.
• Leadership & Culture: Foster a culture of accountability, innovation, and collaboration across functions.
• Leadership & Culture: Act as a key member of the senior leadership team, influencing strategy across product, pricing, and customer engagement.
• What You Will Bring: 10-15+ years of experience in revenue operations, sales operations, or GTM leadership, ideally in SaaS or AI-driven, recurring-revenue businesses.
• What You Will Bring: Demonstrated track record of scaling revenue operations, improving forecasting accuracy, managing renewals, and reducing revenue leakage.
• What You Will Bring: Strong experience with revenue systems/tools: CRMs (e.g., Salesforce), CPQ tools, renewal platforms, and BI/analytics tools.
• What You Will Bring: Excellent analytical and financial skills; fluent in metrics, data modeling, dashboards, and pulling insights from data.
• What You Will Bring: Strategic thinker who balances long-term vision with hands-on execution, prioritization, and operational discipline.
• What You Will Bring: Effective leader with the ability to mentor talent, lead cross-functional teams, and influence at the executive level.
• What You Will Bring: Deep understanding of the customer lifecycle: prospect quote close renew expand.
• What You Will Bring: Experience navigating complex sales/renewal cycles, including channel, VAR, or multi-vendor ecosystems.
• What You Will Bring: Exceptional communication skills; able to translate operational and technical issues into clear business impacts.
• Additional / Nice-to-Have: Familiarity with AI, machine learning, and LLMs.
• Additional / Nice-to-Have: Interest in foreign affairs and/or political economy.
• Additional / Nice-to-Have: Military or government background is a plus.

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.