Senior Veterinary Practice Manager

Chewy; Atlanta (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

Chewy Vet Care is seeking a full-time Practice Manager to join our Healthcare Practice Team. You will support paraprofessionals, work with leadership to develop the team, and oversee daily operations in a veterinary setting designed for excellence in patient and client care.

This role emphasizes staff mentoring, efficient practice management, and adherence to SOPs while maintaining high standards of safety and compliance within a fast-paced environment.

Qualifications

• CVPM certification preferred and ability to meet CVPM qualifications.
• 3+ years as a Practice Manager in veterinary settings.
• 2 years of supervised experience with veterinary radiation machines preferred.
• Experience mentoring and leading others.
• Strong client communication, empathy, and conflict resolution skills.
• Excellent verbal and written communication, observational and analytical skills.
• Ability to thrive in a fast-paced, self-starter environment.

Responsibilities

• Support paraprofessional staff in implementing policies and procedures, using integrated technology, and managing practice operations.
• Collaborate with regional and corporate leadership to provide support and development for the practice team.
• Oversee staff management and scheduling, and monitor operational performance.
• Conduct staff reviews, address concerns, and mentor team members on career development.
• Coordinate inventory cycle counts and fulfill inventory requests.
• Engage with clients to ensure optimal care and resolve conflicts or complaints.
• Maintain equipment and ensure OSHA compliance and SOC/SOP adherence.

Skills

CVPM certification

Practice management

Staff mentoring

Client empathy

Conflict resolution

Education

CVPM program completion

Tools

Radiation machine experience

Job description

Chewy Vet Care is seeking a full-time Practice Manager to join our Healthcare Practice Team. You will support paraprofessionals, work with leadership to develop the team, and oversee daily operations in a veterinary setting designed for excellence in patient and client care.

This role emphasizes staff mentoring, efficient practice management, and adherence to SOPs while maintaining high standards of safety and compliance within a fast-paced environment.