Senior Veterinary Assistant

American Veterinary Group (AVG); Tampa (FL); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Health Care Plan

401k Match

Generous PTO

Parental Leave

Work/Life Balance day off

Disability options

Discounted Veterinary Care

Scrub allowance

Hands-on training

Professional growth opportunities

Tuition assistance

Job summary

CountryChase Veterinary Hospital is seeking a Full-Time Senior Veterinary Assistant to provide exceptional patient care in a fast-paced, multi-doctor setting. The role includes cross-training as a Client Service Representative at the front desk 2–3 shifts per week, handling phones, appointments, payments, and client communications while supporting the team in both medical and front-office tasks.

The ideal candidate will assist veterinarians, restrain animals during exams, stock rooms, sterilize

Qualifications

• Prior customer service experience required.
• Ability to lift 40 lbs.
• On-site presence is essential for patient care and safety.

Responsibilities

• Assist Veterinarians in the care of animals and restrain during examinations.
• Stock examination and surgery rooms with supplies and sterilize tools.
• Maintain equipment and provide client education.
• As CSR, greet clients, answer phones, schedule appointments, check in/out, and process payments.
• Work 2–3 shifts weekly at the front desk in addition to veterinary duties.

Skills

Prior Customer Service Experience

Must be able to lift 40 lbs

Job description

Location

CountryChase Veterinary Hospital

Department

General Practice Hospitals

Description

Our hospital is seeking a Full-Time Senior Veterinary Assistant to help provide outstanding patient care and client service in a fast‑paced, multi‑doctor animal hospital. This is a cross‑trained position, and the successful candidate will be expected to work 2–3 shifts per week as a Client Service Representative (CSR) at the front desk, in addition to their responsibilities as a Senior Veterinary Assistant.

The Senior Veterinary Assistant is responsible for assisting Veterinarians in the care of animals. The Senior Veterinary Assistant helps during initial examinations by restraining animals when necessary, stocking examination and surgery rooms with supplies, sterilizing tools, and ensuring that equipment is in working order. Technical skills may include, but are not limited to, and are subject to state limitations: venipuncture, catheter placement, anesthesia administration, anesthesia monitoring, dental prophy, radiography, administering medications, performing laboratory analysis, and client education. Senior Veterinary Assistants also communicate with clients (pet owners) and update patient files.

When working in the CSR role, responsibilities will include providing exceptional client service, answering phones, scheduling appointments, checking clients in and out, processing payments, communicating with clients regarding patient care, and assisting with general front‑desk operations. The successful candidate must be comfortable transitioning between the medical and client service areas of the hospital and demonstrate a willingness to support the team wherever needed.

Ideal Candidate

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi‑task in a hands‑on environment
• Energetic people‑and‑pet person with excellent work ethic and social and organizational skills
• Be compassionate/caring
• Willing to work flexible hours including weekends
• Prior experience working with animals in a hospital setting
• This position requires regular on‑site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in‑person attendance is necessary to support patient care, respond to time‑sensitive needs, collaborate with clinical teams, and maintain the safety and well‑being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Skills, Knowledge, & Expertise

• Prior Customer Service Experience
• Must be able to lift 40 lbs.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401k Match
• Generous paid time off (PTO)
• Paid Parental Leave + Paid Maternity Leave
• One (1) Work/Life Balance day off
• Short‑term and long‑term disability options
• Supplemental insurance options
• Discounted Veterinary Care
• Scrub allowance
• Hands‑on and E‑training
• Professional growth opportunities
• Tuition assistance for prospective Veterinary Technician Students