Senior Veritas eDiscovery Platform Engineer

Contact Government Services, LLC; Charlotte (NC); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health

Dental

Vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off and Holidays

Job summary

Contact Government Services, LLC is seeking a Senior Veritas eDiscovery Platform (eDP) Engineer to join a fast-paced government-focused team in Charlotte, NC. The role centers on engineering, configuring, monitoring, and maintaining the Veritas eDiscovery Platform (eDP) across physical and virtual Windows servers, with responsibilities spanning outages, migrations, and automation.

The candidate will participate in technical meetings, support program objectives, and coordinate with vendors and

Responsibilities

• Contractor shall participate in teleconferences or technical meetings to review, educate, and support program objectives.
• Contractor shall perform configurations, maintenance, monitoring, and troubleshooting using current engineering documentation.
• Contractor shall record configurations change requests through the established change control board.
• Contractor shall process storage requests, migrations and decommission tasks.
• Contractor shall monitor failed system components and coordinate logistics, vendor support, and site support as needed.
• Contractor shall respond to monitoring alerts and warnings with prompt corrective actions and escalations.
• Contractor shall complete all scheduled maintenance in accordance with established policies and procedures.
• Contractor shall prevent data loss or storage system outages by exercising a high level of attention to detail during maintenance.
• Contractor shall manage technology in remote environments.
• Contractor shall review and process tickets related to supported system according to the established service level agreements tracked within the service manager database.
• Contractor shall provide initial response, Level 1 and Level 2 escalation for outages.
• Contractor shall schedule maintenance actions in a timely manner.
• Contractor shall create Power Shell and VBS scripts as needed to automate routine maintenance tasks.
• Contractor shall perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and systems.
• Contractor shall review system and application logs to verify completion of scheduled jobs such as backups.
• Contractor shall apply OS patches and upgrades on a regular basis; upgrade administrative tools and utilities; upgrade end user applications.
• Contractor shall configure / add new services as necessary.
• Contractor Shall facilitate the migration of the system implementation into cloud infrastructures.
• Contractor shall research and recommend innovative, and where possible automated approaches for system administration tasks.
• Contractor shall prepare and review technical assessments to include required tasks, estimated time frames, and effort for any scope project.

Job description

Contact Government Services, LLC is seeking a Senior Veritas eDiscovery Platform (eDP) Engineer to join a fast-paced government-focused team in Charlotte, NC. The role centers on engineering, configuring, monitoring, and maintaining the Veritas eDiscovery Platform (eDP) across physical and virtual Windows servers, with responsibilities spanning outages, migrations, and automation.

The candidate will participate in technical meetings, support program objectives, and coordinate with vendors and