Senior V-22 Field Service Representative

Boeing; High Point (NC); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Life and disability insurance

Job summary

An aerospace industry leader is seeking a Senior V-22 Field Service Representative to support fleet sustainment at MCAS Cherry Point, Havelock, North Carolina. The role requires extensive engineering experience in military systems and complex problem-solving skills to assist in aircraft operations and maintenance. Successful candidates will have strong communication abilities and be proficient in Microsoft Office tools. Competitive pay and full-time hours offered.

Qualifications

• Minimum 5 years of experience performing complex systems engineering.
• Minimum 10 years in military systems engineering processes.
• Minimum 5 years of experience as a field service representative.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Provide understanding of the theory of operation for V-22 systems.
• Support engineering investigations, fault locating, and repair development.
• Communicate effectively as a primary technical contact.
• Communicate as a primary technical contact across company and customer organizations.
• Develop solutions to highly complex MV-22 technical problems without assistance.
• Promote MV-22 maintenance practices and approve changes via review processes.
• Interface with senior customer personnel and know MV-22 structures, dynamics, hydraulics, and avionics.
• Read and interpret Boeing drawings; familiarity with MV-22 IETMS and maintenance programs.
• Support engineering processes using Word/Excel/PowerPoint; adapt to priorities.
• Develop and conduct ad hoc training; travel and relocation as required.
• Alternate work schedules and overtime may be required.
• Travel to austere environments to meet customer requirements.

Skills

Complex systems engineering

Military systems engineering processes

Field service support

Oral and written communication skills

Proficient with Microsoft Office

Communication skills

NAMP knowledge

Travel flexibility

Relocation willingness

Shift work flexibility

Education

Bachelor's degree or higher in Engineering

A&P/FCC credentials

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Senior V-22 Field Service Representative

Overview

Boeing Global Services (BGS) is seeking a Senior Field Service Representative to support the V-22 Fleet Support Team at Marine Corps Air Station (MCAS) Cherry Point, Havelock, North Carolina. The selected candidate will be collocated with USG representatives supporting the V-22 Fleet Support Team activities related to fleet sustainment and will use technical expertise to assist the FST in achieving and sustaining proficiency in operation and maintenance of the MV-22 aircraft. Field Operations roles may require travel to domestic and/or international locations and potential relocation based on customer needs.

Specific contracts may require deployment to US DoD contingency operations. Employees associated with these contracts must be able to pass military contractor health standards for deployment.

Position Responsibilities

• Provide understanding of the theory of operation for V-22 systems and the complex interdependencies among these systems.
• Support engineering level investigations, fault locating, repair development, modification development, and the development of associated technical documentation.
• Assist USG engineering with system integration of proposed aircraft modification and retrofit activities.
• Communicate effectively as a primary technical contact on significant issues requiring coordination across company and customer organizations.
• Develop and provide solutions to a wide variety of highly complex MV-22 technical problems without assistance.
• Promote sound MV-22 maintenance practices and propose changes using approved review processes.
• Interface with senior customer personnel and possess knowledge of MV-22 structures, dynamics, hydraulics, systems, and aircraft electrical and avionics systems.
• Read and interpret Boeing engineering drawings; familiarity with MV-22 IETMS and maintenance programs.
• Support engineering processes using Microsoft Word, Excel, and PowerPoint; adapt to changing operational priorities.
• Develop and conduct ad hoc training; willingness to travel and potentially relocate to meet customer requirements.
• Alternate work schedules and overtime may be required.
• Ability to travel to austere and possibly hostile environments to meet customer requirements.

Basic Qualifications (Required)

• Minimum 5 years of experience performing complex systems engineering or system integration work.
• Minimum 10 years in military systems engineering processes and logistics.
• Minimum 5 years of experience as a field service representative supporting a defense system.
• Proficient with Microsoft Office (Word, Excel, PowerPoint).
• Excellent oral and written communication skills.
• Basic knowledge of Naval Aviation Maintenance Program (NAMP) requirements.
• Ability to work variable shifts including nights, weekends, overtime; some schedules may rotate.
• Willing and able (potentially on short notice) to deploy/travel to various locations (domestic and international) to meet customer needs, with relocation as required; non-deployment without compelling reasons could be considered a resignation.

Preferred Qualifications

• A&P/FCC credentials
• Bachelor’s degree or higher in Engineering (desired)

Additional Information

Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing as outlined in our policies.

Pay & Benefits: Includes a Total Rewards package with base pay, variable compensation, and eligible benefits (health insurance, flexible spending accounts, retirement plans, life and disability insurance, and time away from work). Pay ranges and programs vary by location and eligibility.

Export Control Requirements: This position must meet export control compliance requirements. A “U.S. Person” as defined by 22 C.F.R. 120.15 is required.

Relocation: Relocation is offered based on candidate eligibility.

Security Clearance: Ability to obtain a U.S. Security Clearance; interim/final Secret Clearance may be required post-start.

Visa Sponsorship: Boeing will not sponsor applicants for employment visa status.

Shift: This position is for 1st shift.

Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or other protected characteristics.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Other

Industries

• Airlines and Aviation, Aviation and Aerospace Component Manufacturing, Defense and Space Manufacturing