Senior UX/UI Designer (Remote)

Protective Life; United States; On-site; USD 77,000 - 130,000; Full time

Benefits offered by this job

Health, dental & vision insurance

Paid time off

Paid parental leave

401(k) with company matching

ProHealth Rewards program

Employee assistance program

Job summary

Protective Life is seeking a Senior UX/UI Designer to craft intuitive, accessible digital experiences that meet customer needs and business goals. You will translate research into end-to-end design while partnering with UX Research, Digital, Marketing, Creative and IT to define journeys and scalable components.

The role emphasizes user-centered design, simplifying complex experiences, and maintaining consistency across Protective’s digital ecosystem.

Qualifications

• Experience creating intuitive, accessible digital experiences.
• Ability to translate user research and business requirements into design decisions.
• Strong collaboration with cross-functional teams including UX Research, Digital, Marketing and IT.

Responsibilities

• Lead UX design for complex digital experiences from discovery and concept development through implementation.
• Translate user needs, research insights, business requirements and technical considerations into effective experience strategies and design solutions.
• Develop end-to-end user journeys and flows, identifying friction points and opportunities to simplify and improve the experience.
• Gather and evaluate user requirements in partnership with business and cross-functional teams.
• Create information architecture, process flows, sitemaps, wireframes, prototypes and interaction designs communicating the intended user experience.
• Partner with UX Research to incorporate customer insights, user feedback and usability findings into design decisions.
• Create, maintain and apply reusable design patterns and components for consistent experiences across digital properties.
• Ensure experiences work across desktop, tablet and mobile with accessibility best practices.
• Collaborate with Creative teams to align brand expression with intuitive design.
• Work with IT to ensure feasibility and proper implementation of designs.

Job description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

OBJECTIVE:

The Senior UX/UI Designer is responsible for creating intuitive, accessible and cohesive digital experiences that meet customer needs and support business objectives. This role translates user research, behavioral insights, business requirements and technology considerations into thoughtful end-to-end user experiences.

The Senior UX/UI Designer will partner across UX Research, Digital, Marketing, Creative, Technology and business areas to define customer journeys, information architecture, interaction patterns and scalable design solutions. This individual will bring a strong user-centered design mindset, simplify complex experiences and help ensure consistent, effective experiences across Protective’s digital ecosystem.

This role will be titled "Senior Associate Design" within the organization.

Responsibilities

• Lead UX design for complex digital experiences from discovery and concept development through implementation
• Translate user needs, research insights, business requirements and technical considerations into effective experience strategies and design solutions
• Develop end-to-end user journeys and flows, identifying friction points and opportunities to simplify and improve the experience
• Gather and evaluate user requirements in partnership with business and cross-functional teams
• Create information architecture, process flows, sitemaps, wireframes, prototypes and interaction designs that clearly communicate the intended user experience
• Partner closely with UX Research to incorporate customer insights, user feedback and usability findings into design decisions
• Create, maintain and apply reusable design patterns and components that promote consistent experiences across digital properties
• Ensure experiences work effectively across desktop, tablet and mobile and incorporate accessibility best practices
• Partner with Creative teams to ensure brand expression and visual design support an intuitive and effective digital experience
• Collaborate closely with IT developers and technology partners throughout the product lifecycle to ensure designs are feasible, scalable and implemented as intended
• Develop clear UX documentation and design specifications for developers and stakeholders
• Present design concepts and recommendations to internal teams and key stakeholders, clearly articulating the rationale behind design decisions
• Review digital analytics, journey trends, usability findings and customer feedback to identify opportunities for continuous experience improvement
• Participate in design reviews and provide UX guidance and mentorship to other designers and cross-functional partners
• Conduct design and visual QA to help ensure the final experience accurately reflects the intended UX design

#IND123

Employee Benefits

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability

If you require an accommodation to complete the application and recruitment process due to a disability, please email [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

Protective’s targeted salary range for this position is $76,500 to $130,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.