Senior UX Researcher, Learning Frontiers, LearnX

Google; New York (NY); Hybrid; USD 159,000 - 230,000; Full time

Job summary

Google is seeking a Senior UX Researcher in New York, NY to lead research across LearnX, Gemini, NotebookLM, Labs, and YouTube, shaping product opportunities and strategy. You will conduct field studies, interviews, diary studies, surveys, and usability testing to uncover user needs and guide design decisions.

You will partner with engineering, product management, and design teams to deliver actionable insights, mentor junior researchers, and drive a user-centric research program that informs

Qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in an applied research setting or similar.
• Experience with research methods (usability, studies, contextual inquiries, interviews, un moderated studies).
• Master's or PhD in HCI, Cognitive Science, Statistics, Psychology, Anthropology, or related field (preferred).
• 5 years of UX research with executive leadership experience (preferred).
• Experience with large-scale surveys design and analysis (preferred).
• Experience with educational products (preferred).
• Experience working with cross-functional teams (preferred).
• Excellent people management, communication, and collaboration skills (preferred).

Responsibilities

• Lead research to identify product opportunities for LearnX across Gemini, NotebookLM, Labs and YouTube.
• Drive a continuous research program informing product innovation teams.
• Collaborate with designers, product managers, engineers and other teams to inform product decisions.
• Organize research events and design sprints; communicate findings to stakeholders.
• Mentor team members and advocate for a user-focused perspective in planning.

Skills

UX research

Research methods

Cross-functional teamwork

Communication

Mentorship

Education

Bachelor's degree

Master's degree or PhD

Tools

Qualitative/Quantitative methods

Surveys design

Job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in an applied research setting (e.g., product or academic), or similar.
• Experience with research methods (e.g., usability, studies, contextual inquires, 1:1 interviews, unmoderated research studies).

Preferred qualifications

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 5 years of experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
• Experience with large-scale surveys design and analysis.
• Experience working with educational products.
• Experience working with cross-functional teams.
• Excellent people management, communication, and collaboration skills.

About The Job

At Google, we "Focus on the user and all else will follow." As a User Experience Researcher (UXR), you make this possible. You will join our multi-disciplinary UX team, collaborating with Engineering and Product Management, to gather insights and create industry-leading products.

You’ll play a critical role in helping your team understand user needs and will drive impact at all stages of product development, ensuring products are useful, usable, and helpful. You will explore user behaviors and motivations by conducting primary research, including: field studies, interviews, diary studies, ethnography, surveys, usability testing, and logs analysis. You will also grow within a supportive UXR community offering mentorship, regular meetups, and exclusive internal tools.

As a Senior UX Researcher on the LearnX team, you will lead research to identify product opportunities for learners across Gemini, NotebookLM, Labs, and YouTube. Your work will advance GenAI investments for students and guide the user experience.

Learning is the ongoing quest for understanding, and we made it our mission more than 20 years ago to organize the world’s information to make it universally accessible and useful. The learning landscape is changing, and the Learning and Education team's mission is to help everyone in the world learn anything in the world. We provide the information, tools, and services that help people gain knowledge, fuel curiosity, and prepare for what’s next. We focus our work to add the most value for users to enable learning for school, work, and life. We believe everyone can and should have access to quality learning experiences to reach their full potential.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $159000 - $230000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Drive an impactful research agenda focused on LearnX's new product initiatives.
• Identify emerging product opportunities by understanding user needs and the competitive landscape to help teams achieve product-market fit.
• Lead a continuous research program that provides foundational and iterative insights to product innovation teams.
• Partner with designers, product managers, engineers, and other teams to inform product decisions, and assist in organizing research events and design sprints.
• Leverage storytelling to communicate research findings and advocate for a user-focused perspective in product discussions and strategic planning.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .