Senior UX Researcher, Fauna

Amazon; New York (NY); On-site; USD 167,000 - 227,000; Full time

Benefits offered by this job

Sign-on payments

RSUs (restricted stock)

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Fauna Robotics, an Amazon company, is seeking a Senior UX Researcher to uncover what makes robots welcome in human spaces. You will connect research to product outcomes and structure work in a category with no established patterns.

You will conduct in-lab and in-field studies, combining quantitative and qualitative measures to inform design, product, and engineering decisions.

Qualifications

• 5+ years of proven success leading User Research projects with demonstrated impact experience.
• Experience with field research, ethnography, lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design.

Responsibilities

• Decide what gets studied: identify the riskiest product bets and sequence research against the roadmap.
• Stand up and own a research practice — recruiting, protocols, measures, reporting — that will identify product risks and opportunities across the Fauna Robotics program.
• Run studies end to end: lab sessions, field work in homes and offices, concept and prototype evaluation, and longitudinal use over weeks.
• Define the experience metrics we track release over release, from task success and first-run experience through satisfaction and retention signals.
• Deliver findings while they are still cheap to act on, and work with design, product, and engineering to realize great user experiences.
• Develop a culture of proactive measurement and reflection by coaching across the organization.

Skills

Lead User Research

Field Research

Ethnography

Lab Testing

Remote Testing

Survey Design

Education

HCDE degree

Human Factors degree

Cognitive Psychology degree

Job description

Job ID: 10503151 | Amazon.com Services LLC

Fauna Robotics is building capable, safe, and delightful robots for everyday life. We are hiring a Senior UX Researcher to uncover what makes robots welcome in human spaces. Joining at a formative time, you will have the opportunity to shape an entirely new category of product.

The ideal candidate connects research to product outcomes and is comfortable structuring work in a category with no established patterns. They are an expert at both in-lab and in-the-field research, collecting both quantitative and qualitative measures at different stages of development. They are excited by transformative human-computer interaction and provide the rigor needed to make it work for everyone.

Key job responsibilities

• Decide what gets studied: identify the riskiest product bets and sequence research against the roadmap
• Stand up and own a research practice — recruiting, protocols, measures, reporting — that will identify product risks and opportunities across the Fauna Robotics program
• Run studies end to end: lab sessions, field work in homes and offices, concept and prototype evaluation, and longitudinal use over weeks
• Define the experience metrics we track release over release, from task success and first‑run experience through satisfaction and retention signals
• Deliver findings while they are still cheap to act on, and work with design, product, and engineering to realize great user experiences
• Develop a culture of proactive measurement and reflection by coaching across the organization

About the team

Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces.

We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products.

Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful.

At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build.

If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.

Basic Qualifications

• 5+ years of proven success leading User Research projects with demonstrated impact experience
• 5+ years of hands‑on work with: field research, ethnography, lab‑based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design experience
• Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
• Experience in leading User Research projects with demonstrated impact
• Experience with field research, ethnography, lab‑based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, and survey design
• Experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)
• Experience with behavioral data collection, quantitative data analysis, and statistics
• Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas)

Preferred Qualifications

• Master's degree in Human Factors, HCDE, Cognitive Psychology or equivalent
• Familiarity with human‑robot interaction, conversational or agentic systems, or other embodied experiences
• Longitudinal or in‑home research with a physical product
• Demonstrated research outcomes on a 0 to 1 product or a new category
• Experience using AI‑assisted tools in research workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 167,400.00 - 226,500.00 USD annually