Senior UX Researcher & Accessibility Specialist

Software Technology Inc

Des Moines (IA)

Hybrid

USD 90,000 - 130,000

Full time

13 days ago

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Job summary

Software Technology Inc. seeks a Senior UX Designer/Researcher to join the Iowa DOM DoIT modernization team. The role focuses on pure UX research and design, taking ownership of user testing and UI optimization for state projects, with no coding required.

You will collaborate with the lead UX/Accessibility Architect to scale digital standards, conduct tests, map journeys, and craft accessible design recommendations for education and agency initiatives. Occasional in-office meetings are expected.

Qualifications

Demonstrated mastery in moderating user testing sessions.
Executing usability labs and heuristic evaluations.
Mapping user journeys and managing information architecture.
Ensuring WCAG 2.2 AA compliance across designs.

Responsibilities

Plan and execute formal user experience research to evaluate workflows.
Moderate hands-on usability tests and labs to identify friction.
Audit layouts against usability best practices and design standards.
Translate complex workflows into intuitive user journeys and personas.
Structure large data-heavy reporting with card sorting and IA techniques.
Lead accessibility from design systems to WCAG alignment.
Collaborate with lead Architect across multi-agency initiatives and stakeholders.