Senior UX Designer — Robotic Workflows & Interaction

Apptronik; Austin (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Apptronik is seeking a Senior UX Designer to define the operational workflows and end-to-end user experiences surrounding our humanoid robots. You will unpack complex real-world workflows, collaborate across disciplines, and translate ambiguous operational needs into thoughtful, human-centered experiences.

Reporting to the Director of UX, you will shape how users understand, interact with, deploy, and work alongside robotic systems in real-world environments, spanning onboarding, deployment,

Qualifications

• 6+ years of experience in UX design, service design, workflow design, interaction design, or related experience-focused disciplines.
• Strong portfolio demonstrating systems thinking, workflow architecture, service design, and operational experience design across complex environments.
• Experience designing end-to-end workflows involving physical products, operational systems, or multi-touchpoint user experiences.
• Ability to think critically about user mental models, communication clarity, trust, onboarding, and operational usability.
• Strong communication and collaboration skills across multidisciplinary technical teams.
• Experience working through ambiguity and helping define structure within evolving problem spaces.
• Ability to create clear workflow definitions, journey maps, interaction concepts, and operational experience frameworks.
• Experience collaborating closely with product managers, engineers, researchers, and designers.

Responsibilities

• Define operational workflows and end-to-end user experiences surrounding humanoid robot deployment, onboarding, servicing, maintenance, training, and day-to-day operation
• Design and map user journeys, workflow definitions, interaction flows, and operational concepts across physical and digital touchpoints
• Collaborate closely with Product, Industrial Design, UX Research, and Engineering teams to define human-centered operational experiences
• Help shape interaction moments that influence trust, communication clarity, user mental models, and robot legibility within real-world environments
• Translate ambiguous requirements, technical constraints, and operational needs into actionable workflow definitions and experience concepts
• Create design artifacts including workflow maps, storyboards, behavioral definitions, prototypes, and future-state concepts
• Contribute to evaluative and generative research efforts by helping identify workflow assumptions, operational risks, and opportunities for improvement
• Collaborate with UX Research to better understand user behaviors, operational needs, and experience quality across deployment and usage scenarios
• Work effectively in a fast-moving environment where workflows, product requirements, and operational assumptions may evolve rapidly as robotic systems mature
• Up to 10% travel may be expected to participate in research at customer sites

Skills

UX design

Service design

Workflow design

Interaction design

Systems thinking

Team collaboration

Job description

Apptronik is seeking a Senior UX Designer to define the operational workflows and end-to-end user experiences surrounding our humanoid robots. You will unpack complex real-world workflows, collaborate across disciplines, and translate ambiguous operational needs into thoughtful, human-centered experiences.

Reporting to the Director of UX, you will shape how users understand, interact with, deploy, and work alongside robotic systems in real-world environments, spanning onboarding, deployment,