Senior UX Designer - Enterprise AI & Explainability

Tata Consultancy Services; Jersey City (NJ); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Family Support: Leaves

Insurance Options: Auto & Home

Commuter Benefits & Training Reimburse

Vacation & Holidays

401K Plan

Job summary

Tata Consultancy Services in Jersey City, NJ is seeking an experienced UX/UI designer to craft human-centered experiences for an enterprise AI platform. You will define interaction flows, dashboards, and workflow screens, and produce personas, journey maps, wireframes, and clickable prototypes.

Collaborate with stakeholders to align on needs and adoption, while shaping patterns for explainability and safe AI use.

Qualifications

• Strong proficiency in Figma, Adobe XD, Sketch, or equivalent design and prototyping tools.
• Expertise in information architecture, wireframing, interaction design, responsive design, and design systems.
• Knowledge of conversational UX, AI explainability, human-in-the-loop workflows, and trust-centered interface design.
• Understanding of WCAG accessibility standards and inclusive design practices.
• Strong collaboration skills with business SMEs, product owners, architects, developers, and QA teams.

Responsibilities

• Design human-centered experiences for AIG's Enterprise AI Agentic Platform, including AI agent interaction flows, dashboards, and workflow screens.
• Create user personas, journey maps, wireframes, mockups, clickable prototypes, and design specifications.
• Partner with business stakeholders to understand user needs, operational pain points & adoption considerations across business lines.
• Define UX patterns that support explainability, transparency, auditability, user control, and safe AI adoption.
• Collaborate with UI developers and engineering teams to ensure design fidelity during implementation.
• Conduct usability reviews and incorporate feedback from business users, product owners, security, and compliance stakeholders.
• Maintain design consistency through reusable components, style guides, and accessibility checks.

Skills

UX design

Interaction design

Information architecture

Responsive design

Design systems

Conversational UX

AI explainability

Human-in-the-loop

Inclusive design

Education

Bachelor's degree in Design

Tools

Figma

Adobe XD

Sketch

Job description

Tata Consultancy Services in Jersey City, NJ is seeking an experienced UX/UI designer to craft human-centered experiences for an enterprise AI platform. You will define interaction flows, dashboards, and workflow screens, and produce personas, journey maps, wireframes, and clickable prototypes.

Collaborate with stakeholders to align on needs and adoption, while shaping patterns for explainability and safe AI use.