Senior UX Designer, Digital Program

Ascensus; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 95,000 - 145,000; Full time

Job summary

Ascensus is seeking an experienced UX Designer to lead user experiences for web and mobile solutions. You will use design thinking and collaborate across business, design, analytics, and development to guide projects from concept through completion.

Responsibilities include researching users, prototyping solutions, and driving design decisions with qualitative and quantitative data. A portfolio demonstrating complex UX work is required.

Qualifications

• Undergraduate degree or equivalent experience in a creative or technical field.
• 5–10 years of UX experience or equivalent
• Portfolio demonstrating solving complex UX problems for web and mobile at scale.
• Strong collaboration skills, creativity, empathy, and passion.
• Excellent communication to enlist support and drive initiatives.
• Experience with Design Thinking, Agile, and Lean methodologies.
• Proficiency in design and prototyping software (Adobe, Sketch, InVision).
• Knowledge of web and mobile UX best practices; basic HTML/CSS understanding.
• Excellent organizational skills and ability to switch between projects.
• Ability to give and receive feedback and apply critique to outcomes.

Responsibilities

• Create web and mobile solutions that clarify complex problems using UX research, interaction design, visual design, and information architecture.
• Prototype and scale UX solutions from journey maps to detailed designs.
• Build strong, collaborative relationships across design, business, development, and analytics teams; manage expectations.
• Use qualitative and quantitative analysis to inform design decisions and measure impact.
• Assist with other tasks and projects as assigned.
• Protect confidential data and ensure proper handling of information.
• Demonstrate Ascensus core values in day-to-day actions.

Skills

UX design

Collaboration

Communication

Design thinking

Agile & Lean

Prototyping tools

HTML/CSS basics

Feedback management

Education

Undergraduate degree

Tools

Adobe

Sketch

InVision

Job description

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

Job Description

Section 1: Position Summary

Design the user experience for web and mobile solutions that help millions of people achieve their financial goals. Use design thinking techniques and strong collaboration across business, design, analytics, and development functions to create experiences our customers love and that drive results for the business. Serve as the subject‑matter expert for the UX discipline. Use creative and technical problem‑solving skills to guide the design from concept through completion.

Section 2: Job Functions, Essential Duties and Responsibilities

• Create web and mobile solutions that bring clarity to complex problems by using a range of skills, including user research, interaction design, visual design, and information architecture, as well as knowledge of the competitive landscape and of the Ascensus brand.

• Prototype and scale UX solutions for new products, services, features, and enhancements from journey maps through detailed designs.

• Build strong, collaborative relationships across design, business, development, and analytics teams. Manage expectations within the team and with clients.

• Use qualitative and quantitative analysis techniques to inform design decisions and ensure that solutions have the intended impact.

• Assist with other tasks and projects as assigned

• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.

• Our I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always should be visible in your actions on a day to day basis showing your support of our organizational culture.

Supervision

• N/A

Section 3: Experience, Skills, Knowledge Requirements

• Undergraduate degree or equivalent experience in a creative or technical field.

• Minimum 5-10 years of experience or equivalent combination of experience and education.

• Able to resolve disparate user and business needs, to drive clarity and alignment across stakeholders.

• Portfolio demonstrating expertise solving complex UX problems and designing thoughtfully crafted web and mobile experiences on large-scale projects.

• Strong collaboration skills. High degree of creativity, empathy, and passion.

• Excellent communication skills (storytelling, visualization, use of qualitative and quantitative data) to enlist support for initiatives and ignite enthusiasm to execute.

• Experience with Design Thinking, Agile, and Lean methodologies.

• Highly proficient in the use of design and prototyping software (Adobe, Sketch, InVision, etc.)

• Knowledgeable about web and mobile UX best practices. Understanding of HTML/CSS and emerging tools, technologies, and business practices.

• Excellent organizational skills. Able to switch between tasks across projects.

• Able to give and receive feedback and interpret critique to enhance project outcomes.

We are proud to be an Equal Opportunity Employer