Senior UX Designer

Socket.dev; New York (NY); On-site; USD 130,000 - 188,000; Full time

Benefits offered by this job

Equity stake

Discretionary annual bonus

Flexible work environment (remote or.

WFH stipend for home office setup

Unlimited PTO

Up to 16 weeks of fully-paid family.le

401(k) matching

Student loan matching program

Health, vision, dental, and life insur

Up to $25k towards family building and

Gender-affirming care

$500 per year for wellness expenses

Headspace subscriptions

Headspace Care

One Medical

$360 per quarter for live-event ticket

Annual music service subscription

Job summary

SeatGeek's user experience team is seeking a senior designer to drive behavior-driven design, systems thinking, and storytelling across the product. You will define strategies, provide end-to-end craft, and partner with product, engineering, marketing, and customer success to evolve SeatGeek's platform.

You'll lead cross-functional collaboration, improve components, and balance speed with quality while delivering high-impact live-event experiences for fans, sellers, teams, and artists.

Qualifications

• 4+ years of experience in design or related field.
• Excellent craftsmanship and attention to detail.
• Understanding of technical and logistical obstacles in live experiences.
• Mindset of a challenger, changemaker, and innovator.

Responsibilities

• Deeply understand fans, sellers, teams, and artists to inform design decisions.
• Set direction with clear strategies and rigorous execution.
• Balance speed and quality to drive impact through optimizations and 0-1 product work.
• Demonstrate outstanding design skills with data-driven and systems thinking.
• Collaborate to improve component systems for consistent, high-quality experiences.

Skills

Behavioral design

Systems design

Storytelling

Craftsmanship

Cross-functional collaboration

Job description

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek's user experience team is seeking a senior designer to change live experiences. This person is highly skilled in behavioral design, systems design, and storytelling. They will define strategies, provide end-to-end craft and thought leadership, and partner seamlessly with cross-functional partners across product, engineering, product marketing, customer success, and more. This person will connect the dots into a cohesive vision across the various verticals of SeatGeek's business, and evolve our platform to become the best-in-class ticketing platform on the market.

What you’ll do

• Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
• Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
• Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
• Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
• Collaboratively improve our component systems to ensure consistent, high quality experiences

What you have

• 4+ years of experience
• Excellent craftsmanship
• An understanding of the technical and logistical obstacles that create friction during live experiences
• The mindset of a challenge, changemaker, and innovator
• 4+ hours of overlap with a 9:30am-5:30pm East Coast workday
• A passion for live experiences

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave
• 401(k) matching
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $360 per quarter to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $130,000-$188 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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