Senior Utilization & Care Management Supervisor

AbsoluteCARE Medical Center & Pharmacy; Dayton (OH); On-site; USD 85,000 - 110,000; Full time

Job summary

AbsoluteCARE Medical Center & Pharmacy seeks a Supervisor to provide day-to-day operational support for Transitional Care and Complex Care Management teams in Dayton, OH. The role focuses on coordinating work schedules, policy compliance, and monitoring care quality across inpatient, ambulatory, and community settings.

You will collaborate with the Director/Manager, Shared Services, and Medical Center leadership to improve health outcomes, reduce utilization costs, and optimize transitions for

Qualifications

• Associate degree required; RN license active and unrestricted.
• Case management certification or equivalent strongly preferred.
• BLS/CPR required.
• 5–7 years in care management with supervisory experience in value-based or complex care management.

Responsibilities

• Supervises Transitional Care Managers and Complex Care Managers; supports staff and performance reviews.
• Ensures adherence to care management standards, documentation protocols, and staff development.
• Manages staffing, coaching, and 1:1 meetings to optimize performance and compliance.
• Facilitates interdisciplinary coordination and discharge planning with inpatient and community partners.
• Monitors KPIs, conducts root-cause analyses, and leads performance improvement plans.

Skills

Team supervision

Staff development

Communication

Coaching

Analytical skills

Change management

Education

Associate degree

Tools

Microsoft Office Suite

Adobe PDF

Care Management Systems

EHR systems

Job description

AbsoluteCARE Medical Center & Pharmacy seeks a Supervisor to provide day-to-day operational support for Transitional Care and Complex Care Management teams in Dayton, OH. The role focuses on coordinating work schedules, policy compliance, and monitoring care quality across inpatient, ambulatory, and community settings.

You will collaborate with the Director/Manager, Shared Services, and Medical Center leadership to improve health outcomes, reduce utilization costs, and optimize transitions for