Senior User Researcher II

Triwill Group; Northern (KY); Hybrid; USD 110,000 - 155,000; Full time

Job summary

Triwill Group, listed on behalf of a partner company, is seeking a Senior User Researcher II based in the United States for a 12-month maternity leave coverage. You will lead the research strategy for a core product area, blending qualitative and quantitative methods across discovery, evaluation, launch, and post-launch, while partnering with Product, Design, Engineering, Data, and business teams.

This role focuses on turning ambiguous questions into learning agendas and scaling research through

Qualifications

• Own research strategy for a core product area.
• Combine qualitative and quantitative methods across discovery, evaluation, launch, and post-launch.
• Partner with Product, Design, Engineering, Data, and business teams in a collaborative, fast-moving environment.

Responsibilities

• Turn ambiguous business and customer questions into focused research plans and actionable learning agendas.
• The role combines qualitative and quantitative methods across discovery, evaluation, launch, and post-launch stages.
• You’ll partner closely with Product, Design, Engineering, Data, and business teams to identify unmet needs and guide product direction.
• Scale research practices through accessible insights, reusable workflows, and AI-supported research methods.

Job description

Description:

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior User Researcher II based in United States.

As a Senior User Researcher, you will own research strategy for a core product area and influence product direction through evidence-based insights. You’ll turn ambiguous business and customer questions into focused research plans and actionable learning agendas. The role combines qualitative and quantitative methods across discovery, evaluation, launch, and post-launch stages. You’ll partner closely with Product, Design, Engineering, Data, and business teams in a collaborative, fast-moving environment. Your work will help teams identify unmet needs, challenge assumptions, and make confident decisions before product direction is finalized. You’ll also help scale research practices through accessible insights, reusable workflows, and AI-supported research methods. This is a 12-month maternity leave coverage opportunity with significant scope for independent impact.