Senior User Experience Designer (Remote - Minnesota)

First Citizens; Minnesota; Remote; USD 99,000 - 152,000; Full time

Job summary

Une banque de premier plan recherche un Designer UX pour diriger la conception des produits numériques. En tant qu'expert, vous vous assurerez que les services sont conviviaux et accessibles pour les clients. Ce poste exige une solide expérience en conception utilisateur, idéalement dans le secteur financier, et offre un salaire compétitif avec des avantages variés.

Benefits

Competitive benefits program

Qualifications

• Expérience de 6 ans en conception utilisateur ou 10 ans avec un diplôme secondaire.
• Connaissances dans l'industrie des services financiers souhaitées.

Responsibilities

• Responsable de la conception UX et de l'amélioration de l'expérience utilisateur.
• Fournit un soutien aux produits numériques et collabore avec d'autres équipes.

Skills

Technical acumen

Understanding of the internet

web application development

system design

Experience in Adobe Creative Suite

Experience in Sketch

Education

Bachelor's Degree in User Design

High School Diploma or GED

Job description

Overview

This is a remote role that may only be hired in the following location: Minnesota.

This position defines the User Experience (UX) for digital products, services, and channels. Provides expert consultation on the creation of digital experiences that align to client expectations, needs, and ease of access. Leads all aspects of design and user testing for cross-functional and enterprise-wide initiatives. Works closely with Information Technology (IT) teams on digital deliverables. Facilitates the strategic execution of developed digital enhancements and initiatives through strong technical acumen.

Responsibilities

• UX Design - Responsible for driving the strategic monitoring and enhancement of the Bank's digital user experience. Ensures that digital products, services, and channels deliver an efficient, easy-to-use experience for clients. Guides the design process of digital products, services, and channels for successful integration and user acceptance.
• Business Support - Provides support for digital products, channels, and corporate initiatives through a variety of technical and operational duties. May mentor less experienced designers in the work group.
• User Testing - Ensures the success of digital product, service, or channel enhancements by testing new designs prior to implementation. Writes and executes test plans for design research. Develops analytic processes for user testing scenarios to monitor results. Uncovers critical information on user engagement and acceptance through testing activities.
• Collaboration - Works closely with project teams and other stakeholders in the enhancement and implementation of strategic initiatives throughout the Bank. Coordinates digital deliverables with the IT department.

Qualifications

Bachelor's Degree and 6 years of experience in User design OR High School Diploma or GED and 10 years of experience in User design

Preferred Area of Experience: Financial Services Industry, design researchLicense or Certification Type: null nullSkill(s): Technical acumen, Understanding of the internet, web application development, and system design, Experience in Adobe Creative Suite and Sketch

Current or former experience as a contractor/contingent worker for First Citizens Bank and/or any of its subsidiaries is required.

If hired in Minnesota, the base pay for this position is generally between $99,300 and $152,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.