Senior User Experience Designer (Hybrid)

Enova International; Chicago (IL); Híbrido; USD 75.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

401(k) matching

PTO & paid holidays

Sabbatical program

Summer hours

Paid parental leave

Employee recognition and rewards

Descripción de la vacante

Enova International is seeking a Senior User Experience Designer for a hybrid role in Chicago, IL. You will lead research end to end, translate findings into elegant experiences, and apply AI across the UX process to improve quality and efficiency.

You will collaborate with Product, Engineering and Marketing to balance user needs with business goals, while designing within systems and regulatory constraints. The role emphasizes measurable impact and cross-functional influence.

Formación

• 6+ years of UX design experience in financial services or regulated industries
• Strong research skills with ability to plan, conduct studies and translate findings into design decisions
• Advanced Figma, design systems, IA and interaction design
• Experience applying generative AI across UX workflows
• Influence cross-functional stakeholders and balance user, business and technical needs
• Business acumen and strategic thinking with focus on outcomes
• Adaptability and ability to navigate ambiguity
• Experience with UX research tools like Dscout or FullStory
• Collaboration with Engineering to bring designs to life
• Familiarity with Storybook/Chromatic workflows

Responsabilidades

• Lead research end to end and uncover opportunities across the customer journey
• Turn insights into elegant experiences from wireframes to prototypes with strong IA and visual design
• Apply AI across the UX process and experiment with emerging tools
• Collaborate with Product, Engineering, Marketing and other teams
• Design within design systems while meeting accessibility and compliance requirements
• Identify opportunities and define success metrics with stakeholders
• Drive work forward from problem definition to launch and iteration

Conocimientos

Lead research

AI in UX

Cross-functional collaboration

Information architecture

Interaction design

Prototyping

Design systems

Strategic thinking

Data-informed design

Research methods

Educación

Bachelor’s degree in a related field

Herramientas

Figma

Dscout

FullStory

Storybook

Chromatic

Descripción del empleo

Senior User Experience Designer (Hybrid)

Chicago, IL

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

Enova’s UX team designs the experiences behind our financial products for business owners andconsumers. As a Senior UX Designer, you’ll combine strong research and design skills with strategicthinking to solve complex problems and deliver experiences that drive measurable results. You’llpartner with Product, Engineering and Marketing to uncover opportunities, shape solutions andbalance customer needs, business objectives and technical constraints. You'll also embrace AI toadvance how we research, design and deliver work.

About you:

You believe great design starts long before the first wireframe. It starts with asking better questions,challenging assumptions and using data and insights to uncover opportunities others mightoverlook. Solving the problem in front of you isn't enough. You want to understand whether it's the
right problem to solve.Curiosity, conviction and craft drive your work. You perform and dig deep into research, findmeaning in complexity and turn insights into experiences that feel remarkably simple. Confidentenough to challenge conventional thinking and humble enough to recognize a better idea, you knowhow to bring others along. You're excited by how AI and emerging technologies are changing what'spossible, but recognize that technology is only as valuable as the problems it solves. Above all, you love the craft of design as much as the strategy behind it, and you're driven to turn ambitious ideasinto experiences that make a measurable difference.

Responsibilities:

• Lead research end to end: Independently frame research questions, select appropriate methods, conduct studies and synthesize qualitative and quantitative findings into actionable insights that inform design decisions and uncover opportunities across the customer journey.
• Turn insights into experiences: Translate complex customer needs, research findings and business requirements into elegant experiences, from initial concepts and wireframes through high-fidelity Figma prototypes. Apply strong information architecture, interaction and visual design skills.
• Apply AI across the UX process: Integrate AI into research, synthesis, ideation, prototyping and design to improve quality and efficiency. Proactively experiment with emerging tools, evaluate their impact and help evolve how the team works.
• Influence and collaborate: Build trusted relationships across Product, Engineering, Marketing and other teams. Communicate design decisions with confidence, use research and data to influence outcomes, and exercise sound judgment about when to advocate, adapt or compromise.
• Design within established systems and constraints: Apply and evolve the design system with sound judgment while meeting legal, compliance and accessibility requirements. Balance customer needs, business objectives and technical considerations to deliver effective, scalable and competitive solutions.
• Identify opportunities and measure impact: Look beyond immediate project requests to proactively identify customer and business opportunities. Partner with UX leadership and cross-functional stakeholders to help inform product priorities, define success metrics and use performance data to evaluate and continuously improve experiences.
• Drive work forward: Take ownership of complex UX challenges, navigate ambiguity and changing priorities, and partner with UX Writing, Product, Engineering and fellow designers to move solutions from problem definition through launch and iteration

Requirements:

• 6+ years of UX design experience, including work in financial services or another highly regulated industry, with a portfolio demonstrating strong research, design execution and measurable product impact.
• Advanced qualitative and quantitative research skills, with demonstrated experience independently planning and conducting studies, synthesizing findings and translating insights into actionable design decisions.
• Strong UX design craft, including information architecture, interaction design, prototyping and visual design, with advanced Figma proficiency and experience working within design systems.
• Demonstrated experience applying generative AI across UX research and design workflows to improve quality, accelerate execution or develop new approaches.
• Proven ability to influence cross-functional stakeholders, constructively challenge assumptions and balance competing business, technical and user needs.
• Strong business acumen and strategic thinking, with experience proactively identifying product opportunities and connecting customer insights to measurable business outcomes.
• Adaptability, sound judgment and demonstrated ability to independently navigate ambiguity, solve complex problems and deliver results.
• Experience with UX research and behavioral analytics tools such as Dscout, FullStory or similar platforms.
• Strong understanding of digital product development, technical constraints and agile workflows, with experience partnering closely with Engineering to bring designs to life.
• Familiarity with design-to-develop tools and workflows, including Storybook, Chromatic or similar technologies.

Enova Studios is the in-house creative agency for Enova’s small business and consumer lendingbrands: OnDeck, CashNetUSA, NetCredit, Simplic and more. We bring Creative, Content, Code andUX capabilities together under one roof. Leveraging deep brand knowledge, cross-functional
relationships and strategic context, we turn customer insights into work that drives real results.

Compensation:

The budgeted annual salary range for this position is $75,000 to $110,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here .

• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day…Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here .

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.