Title : UX Designer Analytics, AI & Conversational Experiences/ Lead / Principal UX Designer (P4/P5)
Location: Remote, US
Contract Duration: 6 months (11/09/2026 - 05/09/2027)
Pay Range: $90–$120/hr on W2
Additional comments
The ideal candidate will have 6–10 years of UX/Product Design experience and strong hands-on experience with AI/GenAI-enabled products, headless/API-first experiences, and voice/conversational UX.
Candidates should be able to ramp up quickly, work independently, partner closely with Product and Engineering, and demonstrate relevant work through a strong portfolio.
Please prioritize candidates with direct AI/GenAI product-design experience, not just experience using AI tools.
Description
- UX @ Client serves a global community of more than 350 insurers of all sizes and lines of business in more than 30 countries.
- Community feedback keeps us at the forefront of P&C insurance and shapes our platform so it stays truly customer centric. We’re a close-knit, multidisciplinary UX team building cloud software that is changing the insurance industry. Our work spans Property and Casualty domains including policy and claims management, and big data analytics.
- We see design as a team sport, working alongside colleagues to address business needs and deliver innovative, scalable solutions for enterprise and consumer users.
Responsibilities:
- Lead UX design for assigned initiatives across the analytics portfolio, keeping the experience cohesive across business applications
- Design AI and GenAI-enabled experiences that help insurance professionals gain insight and act with confidence, including trust, transparency, and human-in-the-loop patterns
- Design for headless and API-first environments, where the experience spans multiple surfaces, partner channels, or embedded contexts
- Shape voice agent and conversational experiences, including dialogue flows, error recovery, and handoffs between conversational and visual interfaces
- Collaborate with other designers and user researchers, sharing work in progress, exchanging feedback, and keeping patterns consistent across products
- Plan, conduct, and synthesize qualitative, quantitative, and competitive research in partnership with our researchers, and turn findings into clear recommendations
- Balance user, technical, and business requirements to solve complex problems, and recognize when not to design a feature
- Represent UX in product and engineering discussions through data storytelling and clear design rationale
- Work with engineering to hand off designs and review implementation
Requirements
Qualifications:
- 6-10 years of UX/product design experience in enterprise software, big data, or complex business processes
- Hands-on experience designing AI/GenAI-enabled, headless/API-first, or voice and conversational experiences (ideally several of these) in fast-moving environments where patterns are still emerging
- Portfolio (online or PDF) showing a human-centered process and business impact
- Track record of working cross-functionally to define and prioritize problems and recommend solutions
- Proven experience planning, executing, and synthesizing research
- Strong written, verbal, and visual communication, including design and data storytelling
- Able to ramp up quickly, work independently, and communicate progress and risks proactively
- Comfortable working with Claude (Projects, Design, Code), NotebookLM, Figma, FigJam, Jira, and Confluence Also valuable
- Insurance, financial services, banking, or healthcare experience
- Design systems, design tokens, and accessibility standards
Key skills : UX Design, Product Design, AI/GenAI Product Design, Conversational UX, Voice UX Design, User Research, Interaction Design, Information Architecture, Data Visualization, Analytics Dashboards, Enterprise SaaS, Human-Centered AI, API-First Design, Prototyping, Usability Testing, Figma, Design Systems, Accessibility, Cross-Functional Collaboration, Design Storytelling, Claude, NotebookLM