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Senior Universal Banker

City of Iqaluit

Mississippi

On-site

USD 10,000 - 60,000

Full time

22 days ago

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Job summary

An established industry player is seeking a Senior Universal Banker who will be the first point of contact for customers, providing exceptional service and building lasting relationships. This role involves engaging with customers to understand their financial needs and recommending suitable banking products. You'll also act as a trusted advisor, helping to expand the bank's reach through community involvement. If you have a passion for customer service and a drive to contribute to a growing team, this opportunity offers a rewarding career path in the banking sector.

Qualifications

  • 1-3 years of sales or financial institution experience preferred.
  • Strong customer service and communication skills are essential.

Responsibilities

  • Engage with customers to discover financial needs and recommend products.
  • Act as Vault Custodian in management's absence and support community activities.

Skills

Customer Service Skills
Sales Skills
Communication Skills
Attention to Detail
Collaboration Skills

Education

High School Diploma or GED

Job description

First Federal Bank of Kansas City is one of the largest mutually owned banks in the Midwest and has been a strong banking and lending partner to families in Kansas and Missouri for decades. We are a community-oriented, culture-focused, progress-driven Family on a mission to help people build a better financial future.

At First Federal, you’ll be supported by diverse, talented, energetic individuals moving toward a common vision of prosperity and a home for all. You’ll have boundless opportunities for growth – whether it’s personal or professional development to reach your career goals, company events to strengthen your connections, or volunteer work to champion our community partners.

Your success is our success. When our employees feel valued, our customers feel valued, and our community grows.

JOB SUMMARY

The Senior Universal Banker represents the bank in a manner that promotes the bank's brand through delivery of exceptional customer service, contributing to its growth, and maintaining and expanding customer relationships by proactively engaging with customers to discover their financial needs and provide product recommendations. Responsible for successful delivery of a range of banking products and services, including opening accounts, account maintenance, lending opportunities and conducting customer financial transactions in compliance with our policies, procedures, and security requirements as well as government regulations.

A DAY IN THE LIFE OF A SENIOR UNIVERSAL BANKER

As a frontline representative of the bank, you have the extraordinary opportunity to be our first impression by engaging with our customers and community partners in the banking center and throughout the city. You will serve as a trusted advisor to develop and deepen relationships with those we serve in order to uncover financial needs and recommend the best products and services to help customers on their financial journey. As the senior universal banker, you’ll act as Vault Custodian in banking center management’s absence. You will also support the bank’s brand and growth by actively serving the community through various volunteer activities.

ABOUT YOU

This ideal candidate will have the following skills, education, and experience:

  • High school diploma or general education degree (GED)
  • Minimum of 1 – 3 years of sales experience or 1 – 3 years of experience in a financial institution having performed as a teller and/or personal/universal banker; new account experience preferred
  • Strong customer service and sales skills
  • Knowledge of deposit and credit banking products
  • Strong communication and collaboration skills
  • High level of attention to detail
  • Ability to represent the bank in a manner that maintains and expands customer relationships, contributes to the bank’s growth, and enhances its image

If you’d like to join the Family, apply now to start your journey toward a new, rewarding career in banking!

Note: The purpose of this document is to provide a general summary of essential responsibilities and requirements for the position and is not meant as an exhaustive list.

First Federal actively seeks to recruit and hire protected veterans.

First Federal Bank is committed to providing equal employment opportunities to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.

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