Senior Underwriting Assistant- Commercial Lines

Jobvite, Inc.; Bennington, Northern (VT, KY); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical (including Vision)

Dental

Employer funded pension plan

Life Insurance

AD&D Insurance

STD and LTD insurance

401(k) with company match

Flexible Spending Accounts

Parental Leave

Paid Time Off

Job summary

The Church Insurance Companies (CIC) is seeking a Senior Commercial Lines Underwriting Assistant in Vermont to provide advanced underwriting administrative and technical support. You will help maintain efficient underwriting workflows, analyze risk, and leverage technology to improve quality of service for agents and insureds.

You will mentor team members and participate in continuous improvement initiatives while working in a hybrid environment with both remote and on-site collaboration.

Qualifications

• 2+ years in property & casualty insurance or related field.
• Associates degree or equivalent combination of education and experience preferred.
• Strong communication and analytical skills for underwriting support.

Responsibilities

• Gather and document underwriting information from agencies and insureds.
• Prepare work on new and renewal business including loss experience review.
• Order and analyze underwriting reports for underwriter review.
• Review loss control reports and assess risk exposure.
• Support endorsements within authority and timelines.
• Collaborate with agency, billing and claims teams to optimize workflows.
• Help implement new systems, workflows and tech enhancements.
• Mentor and train other underwriting assistants in best practices.

Skills

Customer service

Interpersonal skills

Attention to detail

Initiative

Written and verbal communication

Analytical and problem-solving

Adaptability

Technology savviness

Automation & AI tools usage

Team mentoring

Education

Associates degree or equivalent experience

Tools

Excel

Microsoft Office

Automation tools

AI tooling awareness

Job description

For more than 90 years, The Church Insurance Companies (CIC) has focused on providing The Episcopal Church with broad, cost-effective property and casualty coverage, as well as unique risk management strategies and tools. This team takes a disciplined, financially sustainable, and hands-on approach.

Underwriting is responsible for the collection, review and evaluation of risk exposure to loss, creating insurance coverage, terms and conditions to meet the needs of current and prospective policyholders.

The Senior Commercial Lines Underwriting Assistant provides advanced administrative, technical, and operational support to Commercial Lines Underwriters while serving as a key partner in maintaining efficient underwriting workflows. This role is responsible for supporting complex underwriting activities, identifying opportunities to improve processes and procedures, leveraging technology solutions to enhance effectiveness, and helping ensure the consistent delivery of high-quality service to agents, insureds, and internal stakeholders. The Senior Commercial Lines Underwriting Assistant also serves as a resource and mentor to other team members and contributes to continuous improvement initiatives across the underwriting operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Request, gather, evaluate and document underwriting information from agency on insured or prospective insureds as needed.
• Perform prep work on new and renewal business including evaluation of loss experience, highlighting details of exposure, follow-up on outstanding underwriting information and general assessment of coverage and pricing for underwriting review.
• Order and analyze underwriting reports for review by underwriters
• Independently review and assess completed loss control/risk management reports
• Analyze and process endorsements requested based on authority level and completed within a prescribed time frame.
• Establish and foster a positive and collaborative working relationship with agency staff, billing and claims staff.
• Evaluate underwriting workflows, processes, and procedures on an ongoing basis and identify opportunities to improve efficiency, quality, consistency, and customer experience.
• Participate in the development, documentation, implementation, and maintenance of underwriting processes, procedures, and best practices.
• Leverage technology tools and automation solutions to streamline work, improve productivity, and enhance operational effectiveness.
• Identify process gaps, inefficiencies, and emerging business needs and recommend solutions to management.
• Assist with testing and implementation of new systems, workflows, and technology enhancements.
• Train, mentor, and provide technical guidance to Commercial Lines Underwriting Assistants while promoting best practices and process consistency across the team.

Effective performance of the essential functions of this position requires regular in-person, on-site interaction with colleagues, both for purposes of relationship building and meaningful collaboration.

QUALIFICATIONS

• Ability to work individually or collaboratively as part of a team.
• Demonstrated customer service skills
• Effective interpersonal skills
• Possess a high degree of accuracy, even under pressure
• Possess a high degree of initiative and inquisitiveness
• Strong written and verbal communications skills
• Strong analytical and problem-solving skills with the ability to identify process improvement opportunities and implement effective solutions.
• Demonstrated ability to adapt to changing priorities, business needs, and operational processes.
• Proficiency in Microsoft Office products, including Excel, and ability to learn and effectively utilize emerging technology tools and platforms.
• Curiosity and willingness to leverage technology, including automation and artificial intelligence tools, to improve efficiency, accuracy, and customer service.

EDUCATION and/or EXPERIENCE

• 2+years working in insurance property & casualty industry or related experience.
• Associates degree and/or combination of education & equivalent experience highly preferred. Combination of work and experience considered.

PHYSICAL DEMANDS: Commuting to the VT office, on average, three days a week. Extensive use of a computer keyboard is a demand of the position to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of this position.

WORK ENVIRONMENT: Hybrid (two days working from home, three days working in a standard office environment). Church Pension Group employees must maintain a professional, compassionate, and trustworthy work environment always. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of the job within this environment.

Salary Range: $54,700 - $70,000

Join us and Create A Better Future For Yourself!

Flexible Benefits available to eligible employees:

• Medical (including Vision)
• Dental

Core Benefits automatically provided to eligible employees:

• Employer funded defined benefit pension plan (five year vesting)
• Employee Life Insurance
• Spouse and Dependent Life Insurance
• Accidental Death and Dismemberment (AD&D) Insurance
• Short-Term Disability (STD) coverage
• Long-Term Disability (LTD) coverage (elected as either pre-tax or after-tax)
• Business Travel Accident Insurance
• Worker’s Compensation
• Employee Assistance Program
• Retiree health insurance (eligible after 10 years)
• Retiree life insurance

Elective Benefits available to eligible employees:

• 401(k) with matching contributions (immediate vesting)
• Flexible Spending Accounts (FSAs)

Educational Assistance Program available to eligible employees

Parental Leave available to eligible employees

Time Off available to eligible employees: Vacation, Sick, Personal and Holidays

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Please understand that, as a general policy, CPG does not sponsor visas.

CPG is an equal opportunity employer. We are committed to fair hiring practices and do not discriminate against job applicants or employees based on any protected characteristics. We also celebrate diversity and are committed to creating an inclusive environment for all employees.