Senior UC Network Engineer — Secret-Cleared, Hybrid Onsite

Piper Companies; Illinois; Hybrid; USD 145,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) and PTO

Hybrid schedule

Job summary

Piper Companies is seeking a Sr. UC Network Engineer to support a leading government services organization in the defense industry. The Sr.

UC Network Engineer will serve as a key technical resource responsible for maintaining, optimizing, and enhancing Cisco Unified Communications environments supporting mission-critical operations. This position requires an active Secret Clearance and is onsite four days per week at Scott Air Force Base.

Qualifications

• Active Secret Clearance is required.
• 7+ years of experience with Cisco Unified Communications environments.
• Hands-on CUCM/Call Manager experience essential.
• Experience with Cisco voice, collaboration, and telephony technologies.
• Knowledge of VoIP, SIP, dial plans, gateways, and voice network troubleshooting.
• Experience in enterprise or government environments is preferred.
• Strong understanding of network infrastructure, routing and security concepts.
• Excellent communication and cross-functional collaboration skills.

Responsibilities

• Design, implement, and troubleshoot Cisco UC solutions.
• Administer and support CUCM infrastructure.
• Monitor performance, availability, and capacity of UC services.
• Perform upgrades, patches, and configuration changes.
• Collaborate with network, security, and infra teams.
• Troubleshoot voice, video, and collaboration issues with minimal disruption.
• Develop and maintain technical documentation and runbooks.
• Support DoD security and compliance requirements.

Skills

Active Secret Clearance

CUCM/Call Manager

VoIP/SIP troubleshooting

Government/DoD experience

Cross-functional collaboration

Tools

CUCM

Cisco voice technology

Cisco certifications

Job description

Piper Companies is seeking a Sr. UC Network Engineer to support a leading government services organization in the defense industry. The Sr.

UC Network Engineer will serve as a key technical resource responsible for maintaining, optimizing, and enhancing Cisco Unified Communications environments supporting mission-critical operations. This position requires an active Secret Clearance and is onsite four days per week at Scott Air Force Base.