Senior UC Network Engineer — Onsite 4 Days (Secret)

ZP Group; Illinois; Hybrid; USD 145,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

PTO

Hybrid schedule

Job summary

Piper Companies is seeking a Sr. UC Network Engineer to support a leading government services organization in the defense industry. The Sr.

UC Network Engineer will maintain, optimize, and enhance Cisco Unified Communications environments supporting mission-critical operations. An active Secret Clearance is required and the role is onsite four days per week at Scott Air Force Base. Key responsibilities include designing, implementing, and troubleshooting UC solutions, managing CUCM

Qualifications

• Active Secret Clearance required.
• 7+ years of experience supporting Cisco Unified Communications environments.
• Strong hands-on experience with Cisco Unified Communications Manager (CUCM/Call Manager).
• Experience with Cisco voice, collaboration, and telephony technologies.
• Knowledge of VoIP, SIP, dial plans, gateways, and voice network troubleshooting.
• Experience working within enterprise or government environments.
• Strong understanding of network infrastructure, routing, switching, and security concepts.
• Excellent communication skills and ability to work effectively with cross-functional teams.
• Cisco certifications such as CCNP Collaboration or equivalent are preferred.

Responsibilities

• Design, implement, maintain, and troubleshoot Cisco Unified Communications (UC) solutions in an enterprise environment.
• Administer and support Cisco Unified Communications Manager (CUCM/Call Manager) infrastructure.
• Monitor system performance, availability, and capacity to ensure reliable voice and collaboration services.
• Perform upgrades, patches, and configuration changes across UC platforms.
• Collaborate with network, security, and infrastructure teams to support integrated communications solutions.
• Troubleshoot complex voice, video, and collaboration issues while ensuring minimal service disruption.
• Develop and maintain technical documentation, operational procedures, and system diagrams.
• Support compliance and security requirements within a Department of Defense environment.

Skills

CUCM/Call Manager

Cisco Voice tech

VoIP/SIP

Voice network troubleshooting

Cross-functional collaboration

Job description

Piper Companies is seeking a Sr. UC Network Engineer to support a leading government services organization in the defense industry. The Sr.

UC Network Engineer will maintain, optimize, and enhance Cisco Unified Communications environments supporting mission-critical operations. An active Secret Clearance is required and the role is onsite four days per week at Scott Air Force Base. Key responsibilities include designing, implementing, and troubleshooting UC solutions, managing CUCM