Sr. UC Network Engineer - 174346 - 174684

Piper Companies; Illinois; Hybride; USD 145 000 - 165 000; Plein temps

Avantages offerts par ce poste

Hybrid schedule four days onsite

Résumé du poste

Piper Companies is seeking a Sr. UC Network Engineer to support a government services organization. The role focuses on maintaining, optimizing, and enhancing Cisco Unified Communications environments that support mission-critical operations.

An active Secret Clearance is required and the position is onsite four days per week at Scott Air Force Base. The engineer will design, implement, monitor, and upgrade CUCM and related UC components, collaborating with cross-functional teams while ensuring

Qualifications

• Active Secret Clearance required.
• 7+ years of experience supporting Cisco Unified Communications environments.
• Strong hands-on experience with Cisco Unified Communications Manager (CUCM/Call Manager).
• Experience with Cisco voice, collaboration, and telephony technologies.

Responsabilités

• Design, implement, maintain, and troubleshoot Cisco UC solutions in an enterprise environment.
• Administer and support CUCM infrastructure.
• Monitor performance, availability, and capacity of UC systems.
• Perform upgrades, patches, and configuration changes across UC platforms.
• Collaborate with network, security, and infra teams to support integrated communications.
• Troubleshoot complex voice, video, and collaboration issues with minimal disruption.
• Develop and maintain technical documentation and procedures.
• Support compliance and security requirements within a DoD environment.

Connaissances

Cisco UC/VoIP expertise

CUCM/Call Manager proficiency

Voice/video collaboration

Cross-functional collaboration

Clear communication

Outils

CUCM/Cisco voice technologies

Description du poste

Piper Companies is seeking a Sr. UC Network Engineer to support a leading government services organization in the defense industry. The Sr. UC Network Engineer will serve as a key technical resource responsible for maintaining, optimizing, and enhancing Cisco Unified Communications environments supporting mission-critical operations. This position requires an active Secret Clearance and is onsite four days per week at Scott Air Force Base.

Responsibilities of the Sr. UC Network Engineer:

• Design, implement, maintain, and troubleshoot Cisco Unified Communications (UC) solutions in an enterprise environment.
• Administer and support Cisco Unified Communications Manager (CUCM/Call Manager) infrastructure.
• Monitor system performance, availability, and capacity to ensure reliable voice and collaboration services.
• Perform upgrades, patches, and configuration changes across UC platforms.
• Collaborate with network, security, and infrastructure teams to support integrated communications solutions.
• Troubleshoot complex voice, video, and collaboration issues while ensuring minimal service disruption.
• Develop and maintain technical documentation, operational procedures, and system diagrams.
• Support compliance and security requirements within a Department of Defense environment.

Qualifications of the Sr. UC Network Engineer:

• Active Secret Clearance required.
• 7+ years of experience supporting Cisco Unified Communications environments.
• Strong hands-on experience with Cisco Unified Communications Manager (CUCM/Call Manager).
• Experience with Cisco voice, collaboration, and telephony technologies.
• Knowledge of VoIP, SIP, dial plans, gateways, and voice network troubleshooting.
• Experience working within enterprise or government environments.
• Strong understanding of network infrastructure, routing, switching, and security concepts.
• Excellent communication skills and ability to work effectively with cross-functional teams.
• Cisco certifications such as CCNP Collaboration or equivalent are preferred.

Compensation for the Sr. UC Network Engineer includes:

• Salary range: $145,000 - $165,000 depending on experience
• Comprehensive benefits package including medical, dental, vision, 401(k), and PTO
• Hybrid schedule with four days onsite at Scott Air Force Base

This job opens for applications on 10/2/2026. Applications for this job will be accepted for at least 30 days from the posting date.

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