Senior Turf Technician

Deer Country Farm & Lawn, Inc.; Manheim (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the turf equipment industry is seeking a Senior Technician to perform advanced diagnostics and repairs. This full-time position requires expertise in mechanical and electrical systems with a focus on providing exceptional service for clients, contributing to their operational efficiency. If you have a passion for equipment technology and possess strong communication skills, this opportunity could be your next career step.

Qualifications

• 5+ years of experience in service repairs.
• Advanced knowledge of mechanical, electrical, and hydraulic systems.
• Proficient in using Service Advisor and basic computer functions.

Responsibilities

• Perform advanced diagnostics and repairs on turf equipment.
• Maintain current knowledge of John Deere and competitive products.
• Ensure safety and maintenance of tools and work area.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostic skills

Communication skills

Education

High School Diploma or equivalent experience

Job description

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Purpose

Independently performs advanced diagnostics, service repairs and maintenance work on customer, as well as dealer-owned, turf equipment or other work as assigned by Supervisor.

Purpose

Independently performs advanced diagnostics, service repairs and maintenance work on customer, as well as dealer-owned, turf equipment or other work as assigned by Supervisor.

Responsibilities

• Performs advanced diagnostics and repairs on consumer and commercial turf equipment as well as Ag Management Solutions (AMS) products
• Participates in service training programs required for the development of skills and knowledge
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of vehicles, inventory, tools and equipment
• Maintains a clean work area and performs work in a neat and orderly fashion
• Follows all safety rules and regulations in performing work assignments
• Completes all reports and forms and tasks required in conjunction with work assignments, including researching and requesting parts needed
• Accounts for all time and all material used in performing assigned duties according to dealership processes and business system
• Communicates professionally and effectively with manufacturers when needed
• Maintains 90% or above recovery efficiency
• May perform diagnosis and repair in the field
• May provide delivery services when needed
• May conduct or support customer clinics
• This job description is not intended to be all inclusive and employee will also perform other reasonable related business duties as assigned by immediate supervisor or other leadership as required. Company reserves the right to revise or change job duties and responsibilities as the need arises.
  
  

Experience, Education, Skills And Knowledge

• 5+ years of professional experience performing service repairs
• Ability to perform advanced repairs and maintenance using special tools and equipment following Technical Manual procedures
• Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of turf equipment
• Excellent skills in operating vehicles and equipment used for diagnostic purposes
• Proficient oral and written communication skills
• Ability to use Service Advisor and basic computer functions
• Ability to lift at least 75 lbs. repeatedly
• High School Diploma or equivalent experience required
• Ability to work extended/flexible hours that may include some scheduled Saturdays
• Provide tools needed to perform job duties (“Specialty tools” are owned and provided by dealership)
• Valid insurable driver’s license required
  
  

Compensation: From $23.00 to $27.00 per hour

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Retail

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