Senior Trust Operations Leader

DEVON Islamic; Chicago, Northern (IL, KY); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Disability

401(k) with employer match

Job summary

Devon Bank in the Chicagoland area seeks a Manager of Trust Operations to lead the daily operations of the Trust and Wealth Management Department. You will oversee recordkeeping, tax form preparation, and customer asset transactions using GWES, ensuring accuracy and regulatory compliance.

You will supervise staff, coordinate audits, and partner with tax preparers to meet deadlines while delivering reliable data processing, reporting, and client service across trust accounts and IRA activities.

Qualifications

• Bachelor’s degree or equivalent from a four-year college.
• Three or more years of Trust Operations or Wealth Advisory Administration experience with at least two years in management or a supervisory capacity.
• Experience with all facets of trust securities, with strong knowledge of FDIC regulatory requirements, banking and accounting functions, including but not limited to trading, investments, reconciliations, demand deposit accounts and electronic fund transfers.
• Strong skills in Microsoft Office (Word, Excel, Outlook, etc).
• Must have the ability to learn new software applications quickly.
• Must have excellent oral and written communication skills and strong client service orientation.
• Must be able to multi-task and handle large volumes of work and an ability to meet stringent deadlines with accuracy and efficiency.
• Maintains personal composure and works effectively in deadline situations.
• Reliable and trustworthy, displaying a strong personal commitment to successfully completing all projects.
• Strong math skills – ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Experience with GlobalWealth ES accounting software preferred.

Responsibilities

• Balance and reconcile GWES system on a daily, monthly and annual basis.
• Supervise the posting of all security related trades, income processing, and capital structures transactions.
• Reconcile assets held at custodians, brokers, mutual funds and DRP agents.
• Set-up new accounts on GWES and oversee the collection of all incoming assets.
• Close accounts on GWES and oversee the delivery of all outgoing assets.
• Produce customer statements.
• Produce tax forms including 1099 and 5498 forms and tax files for electronic filing requirements.
• Coordinate with outside tax preparers to ensure tax returns are completed within filing requirement deadlines and K-1 forms are sent to the beneficiaries timely.
• Manage all department and bank audits, as it relates to the Trust and Wealth Management Department including production of audit packages and operations related audit requests.
• Produce year end IRA statements and distribution of IRA Required Minimum Distribution notifications
• Oversight of online trust portal interface and mobile applications.
• Train and supervise the Operations staff.
• Provide reliable data processing and systems support for the GWES Accounting platform and ensure that all systems related software is current and functional.
• Prepare management reports as assigned by the department head.
• Where necessary, report and take corrective action for any non-compliance incidents.
• Appropriately assess client and operational issues that need immediate attention and translate problems into practical solutions.
• Provide/maintain appropriate levels of internal controls to minimize possible client impact as well as reputation risk.
• Monitor and modify where necessary departmental policies and procedures, including the department Business Continuity Plan.
• Must work well both independently and in a team environment and have an ability to independently provide satisfying and cost-effective solutions.
• Other duties as assigned.

Skills

Trust Operations

Wealth Advisory

Microsoft Office

Communication skills

Multi-tasking

Math skills

GlobalWealth ES

Education

Bachelor’s Degree or equivalent

Tools

GlobalWealth ES accounting software

Job description

Devon Bank in the Chicagoland area seeks a Manager of Trust Operations to lead the daily operations of the Trust and Wealth Management Department. You will oversee recordkeeping, tax form preparation, and customer asset transactions using GWES, ensuring accuracy and regulatory compliance.

You will supervise staff, coordinate audits, and partner with tax preparers to meet deadlines while delivering reliable data processing, reporting, and client service across trust accounts and IRA activities.