Senior Trust Officer

Cambridge Trust; Manchester (NH); On-site; USD 140,000 - 229,000; Full time

Job summary

Cambridge Trust – A Division of Eastern Bank in New Hampshire seeks a Senior Trust Officer responsible for administering personal trusts, estates and related fiduciary relationships while ensuring high-quality client service and regulatory compliance.

The role requires interpretation of instruments, coordination of valuations and tax filings, and ongoing oversight of risk management. Bachelor’s degree with 8+ years in wealth or trust administration is expected; CTFA or Trust School is desirable.

Qualifications

• Bachelor’s degree required.
• 8+ years of wealth or trust administration experience.
• CTFA and/or Trust School desirable but not required.

Responsibilities

• Administer trusts, estates, investment agencies, and custody accounts.
• Interpret trust instruments, wills, and legal documents.
• Ensure compliance with applicable laws and regulations.
• Conduct ongoing account reviews.
• Serve as primary contact for clients and beneficiaries; provide proactive guidance.
• Generate new business opportunities.

Skills

Communication

Analytical thinking

Organizational skills

Education

Bachelor’s Degree

CTFA desirable

Tools

Microsoft Office

Trust systems

Job description

Cambridge Trust – A Division of Eastern Bank is hiring a Senior Trust Officer in NH

Hiring Range: $140,401 - $229,103

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

The Senior Trust Officer is responsible for the effective administration of personal trust accounts, estate settlements, investment agency accounts, and other fiduciary relationships. This role ensures high‑quality client service, adherence to fiduciary standards, regulatory compliance, risk management, and the prudent oversight of assets. The Trust Officer serves as a relationship manager and trusted advisor to clients, beneficiaries, attorneys, accountants, and internal partners.

Account Administration, Fiduciary Oversight and Business Development

• Administer a portfolio of trusts, estates, investment agencies, and custody accounts.
• Interpret trust instruments, wills, and legal documents.
• Ensure compliance with all applicable laws and regulations.
• Conduct ongoing account reviews.
• Client Relationship Management
• Serve as primary contact for clients and beneficiaries.
• Provide proactive communication and guidance.
• Generate new business opportunities.
• Risk Management, Compliance & Regulatory Duties
• Complete required administrative, investment, and compliance reviews.
• Work with internal audit, compliance, and legal teams.
• Project coordination and participation.
• Coordinate valuations, tax filings, and distributions.

Problem Solving

• Requires strong independent judgment, the ability to interpret complex documents, evaluate beneficiary needs, and communicate sensitive information appropriately.
• Strong ability to work well with others and communicate effectively.

Requirements

• High ethical standards and excellent judgment.
• Excellent organizational, communication, and client service skills.
• Ability to prioritize, juggle a variety of tasks, operate independently, pay attention to detail, and interact with staff at all levels.
• Positive attitude, team player, and willingness to accept new assignments and pitch-in.
• Self‑motivated with ability to work independently and as a member of a larger team.

Education and Experience

• Bachelor’s Degree required.
• 8+ years of experience in wealth or trust administration.
• Certified Trust & Financial Advisor (CTFA) and/or Trust School desirable, but not required.

Skills/Knowledge

• Knowledge of trust law, estate administration, and fiduciary standards.
• Strong communication, analytical, and organizational skills.
• Proficiency with Microsoft Office and trust systems.