Senior Travel Consultant

BCD Travel; United States; Remote; USD 50,000 - 60,000; Full time

Job summary

BCD Travel is seeking a Senior Travel Consultant to provide exceptional service in travel bookings and client policy consultation. Candidates should have strong communication and customer service skills as well as working knowledge of travel industry policies. This full-time remote role requires flexibility with scheduling and offers an inclusive work environment with numerous professional perks.

Benefits

Flexible working hours

Opportunities to grow

Generous vacation days

Wellbeing tools

Industry perks and discounts

Inclusive work environment

Qualifications

• Working knowledge of the travel industry, policies, procedures, and processes.
• Advanced skills in GDS Sabre.
• Strong verbal and written communication skills in English.

Responsibilities

• Search and confirm travel reservations for the customer.
• Provide consultation based on client travel policies.
• Fulfill requests for travel regulations (DOT, TSA, visas).
• Review operational processes for improvement.
• Maintain knowledge of travel industries.

Skills

Customer service

Communication

Knowledge of travel industry

GDS Sabre

Job description

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Senior Travel Consultant

Location:

US, Virtual, NOAM

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Senior Travel Agent Remote

Full time, United States

This is a Emergency Travel Services afterhours position. We are closed 10a-4p CT Monday-Friday. Position involves working nights, weekends, and some holidays. A shift differential does apply.

As a Senior Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on!

As a Senior Travel Agent, you will

• Search and confirm travel reservations for the customer
• Strong understanding of a client travel policy and can consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Provide the client with the required industry information, such as low fares, exchange costs, and penalties
• Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

About you

• Working knowledge of the travel industry, policies, procedures, and processes
• Advanced skills in GDS Sabre
• Strong verbal and written communication skills in English

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority ofour 10,000+ people workvirtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more aboutBCD Travel.

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hearwhy people join BCD and more about the great perks ofLife at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Senior Travel Consultant is between $50,000 and $60,000. The actual pay depends on your skills, qualifications, experience and geographical location.

We reserve the right to change schedules to accommodate operational needs. Flexibility in scheduling is a core requirement of the role.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [e-mail].