Senior Transportation Coordinator

Nestlé; DeKalb (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k with company match

Healthcare coverage

Performance incentives

Job summary

Nestlé USA is seeking a Senior Logistics Coordinator to manage transportation load planning and order management before shipment, ensuring on-time delivery and adherence to the Operational Master Plan. You will collaborate with customer service, carriers, facilities, and deployment teams to optimize freight orders and resolve issues efficiently.

The role emphasizes proactive decision-making, data accuracy, and continuous process improvement in a fast-paced environment, with a focus on strong

Qualifications

• High School Diploma required; college education preferred.
• Transportation/logistics experience preferred.
• Strong customer service skills.
• Professional approach with internal and external customers.

Responsibilities

• Plan and execute product transportation using available tools and processes to meet service expectations.
• Collaborate with customer service, carriers, facilities, and deployment with professional communication.
• Demonstrate initiative, make informed decisions considering customer needs and carrier capacity; escalate as needed.
• Support the Nestlé Operational Master Plan and Continuous Improvement efforts.
• Address and resolve conflicts and discrepancies in a timely, positive manner.

Skills

Communication

Analytical

Interpersonal skills

Prioritization

Teamwork

Adaptability

MS Office

Education

High School Diploma

College education preferred

Tools

Microsoft Office

Word

Excel

Outlook

Job description

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

POSITION SUMMARY

The Senior Logistics Coordinator is responsible for transportation load planning and order management prior to shipment, as well as managing specialized recovery and ensuring on-time delivery.

PRIMARY RESPONSIBILITIES

Operational Responsibilities

• Execute product transportation efficiently and effectively by leveraging available tools and processes to surpass service expectations.
• Collaborate with cross-functional teams, including customer service, carriers, facilities, and deployment, while maintaining a professional demeanor in all forms of communication (in-person, phone, email, meetings, etc.).
• Demonstrate initiative and make informed decisions independently, considering customer needs, facility requirements, and carrier capacity, while escalating issues as necessary.
• Support the Nestlé Operational Master Plan, Continuous Excellence Initiatives, and Continuous Process Improvement efforts.
• Address and resolve conflicts and discrepancies in a positive, professional, and timely manner.

Functional Duties for Planning

• Manage planning anomalies and analyze non-routine problems to understand underlying issues.
• Conduct final validation of plans and maintain accurate data.
• Establish connections between appointments and transit times.
• Create fully optimized freight orders.
• Perform initial carrier selection and manage exceptions (including order changes, rush requests, and accessorial validation).
• Oversee day-to-day carrier management.

Functional Duties for Service

• Manage on-time pick-up and delivery schedules.
• Track shipments in transit and identify potential risks for mitigation.
• Maintain accurate date and appointment management.
• Handle exceptions.

Administrative Responsibilities

• Foster strong working relationships with both internal and external customers.
• Communicate daily regarding successes and areas for improvement.
• Engage in continuous education regarding Transportation and Supply Chain practices.
• Handle confidential information with discretion.

Additional Duties

• Perform other assigned tasks, which may include attending meetings, participating in projects, traveling, and undergoing training, all aimed at maximizing value for Nestlé.

EXPERIENCE

• High School Diploma, with a college education preferred.
• Requires a professional approach to internal and external customers.
• Transportation and/or logistics experience preferred
• Experience in a tactical and fast-paced office environment
• Strong customer service skills

SKILLS

• Strong verbal and written communication skills
• Analytical, decision-making and good judgment is required.
• Strong interpersonal skills a must.
• Must be able to handle shifting priority requirements
• Must be able to thrive in a team environment
• Must be resilient to and embrace change
• Must be proficient in Microsoft Office, Word, Excel, and Outlook Programs

The approximate pay range for this position is $50,000 to $70,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.