Senior Transition Manager

AmerisourceBergen Services Corporation; Pennsylvania; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental and vision care

Professional development programs

Mentorship programs

Wellness and family support

Job summary

Cencora is seeking a Transition Manager to lead end‑to‑end transitions across markets and CBS centres. You will drive strategy, planning, and stabilisation, coordinating across IT, operations, and business units to ensure seamless handoffs to steady‑state operations.

The role calls for strong program management, stakeholder engagement, and risk‑driven decision making in a fast‑paced, global environment. Equal opportunity employer and extensive professional development opportunities are offered.

Qualifications

• Bachelor’s degree in business, operations, project management, or a related field, or equivalent experience.
• Typically requires 6–10 years of experience in transition management, business operations, project management, programme management, or related roles.
• Experience leading large‑scale, cross‑functional, global business transitions in complex environments.

Responsibilities

• Lead complex, cross‑functional global transition initiatives involving business process changes, operating model shifts, service migrations, or organisational realignment.
• Develop and execute comprehensive transition strategies, plans, milestones, dependencies, and governance structures.
• Partner with business leaders, functional teams, and external partners to define scope, roles, responsibilities, and success measures for transitions.
• Drive transition governance, including executive updates, decision forums, issue escalation, and progress reporting.
• Identify, assess, and manage risks, issues, assumptions, and dependencies, and lead mitigation and resolution planning.
• Coordinate knowledge transfer and process handoff activities to ensure business continuity and operational effectiveness.
• Validate operational readiness across people, processes, systems, controls, reporting, and support models before implementation.
• Monitor transition execution and stabilisation activities to ensure service continuity, performance, and stakeholder satisfaction.
• Lead change management and communication efforts in partnership with key stakeholders to support adoption and readiness.
• Ensure all transition activities comply with internal policies, quality standards, business controls, and applicable regulatory requirements.
• Analyse lessons learnt and transition outcomes to recommend improvements to methodologies, governance, and operational practices.

Skills

Project management

Programme management

Stakeholder management

Risk management

Transition governance

Cross-functional collaboration

Change management

Communication

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Smartsheet

Microsoft Project

Jira

Job description

Job Details

The Transition Manager is responsible for planning and delivering end-to-end transitions of various functions/capabilities activities from local markets or functions into Cencora’s Global Business Services (CBS). The role requires strong program and project management capability, structured transition execution, and effective stakeholder management to ensure business continuity, service quality, and timely delivery of agreed transition outcomes. The Transition Manager, CBS leads complex, high-impact operational transitions across geographies, teams, functions, vendors, or business units. This role is responsible for driving end-to-end transition strategy, planning, execution, and stabilisation to ensure seamless implementation with minimal disruption to business operations. The individual partners with senior leaders and cross‑functional stakeholders to establish governance, manage risk, oversee operational readiness, and ensure successful handoff to steady‑state operations. The role coordinates activities across markets, CBS centres, IT and operational teams to ensure a controlled and compliant transition into the GBS operating model.

Responsibilities

• Lead complex, cross‑functional global transition initiatives involving business process changes, operating model shifts, service migrations, or organisational realignment.
• Develop and execute comprehensive transition strategies, plans, milestones, dependencies, and governance structures.
• Partner with business leaders, functional teams, and external partners to define scope, roles, responsibilities, and success measures for transitions.
• Drive transition governance, including executive updates, decision forums, issue escalation, and progress reporting.
• Identify, assess, and manage risks, issues, assumptions, and dependencies, and lead mitigation and resolution planning.
• Coordinate knowledge transfer and process handoff activities to ensure business continuity and operational effectiveness.
• Validate operational readiness across people, processes, systems, controls, reporting, and support models before implementation.
• Monitor transition execution and stabilisation activities to ensure service continuity, performance, and stakeholder satisfaction.
• Lead change management and communication efforts in partnership with key stakeholders to support adoption and readiness.
• Ensure all transition activities comply with internal policies, quality standards, business controls, and applicable regulatory requirements.
• Analyse lessons learnt and transition outcomes to recommend improvements to methodologies, governance, and operational practices.
• May provide guidance, coaching or indirect leadership to less experienced team members.
• Perform related duties as assigned.

Educational and Work Experience

Bachelor’s degree in business, operations, project management, or a related field, or equivalent experience required. Typically requires 6‑10 years of experience in transition management, business operations, project management, programme management, or related roles. Experience leading large‑scale, cross‑functional, global business transitions in complex environments. Strong communication, facilitation and stakeholder management skills. Experience delivering GBS or shared services transitions.

Certification

• Certification in Project Management Professional (PMP), PMI, PRINCE2, Agile methodology (e.g., Certified ScrumMaster (CSM) or SAFe Agile), continuous improvement (Lean, Six Sigma etc.), Certified Associate in Project Management (CAPM), or equivalent certification preferred.

Skills and Knowledge

Strong project and programme management capabilities, including planning, governance and execution oversight. Strong analytical, problem‑solving and organisational skills with attention to detail. Excellent verbal and written communication skills and the ability to present effectively to leadership audiences. Strong stakeholder management and cross‑functional collaboration skills. Ability to manage multiple priorities and operate effectively in a complex, fast‑paced environment. Experience with risk management, operational readiness, knowledge transfer and transition governance. Experience with Microsoft Office and project management tools such as Smartsheet, Microsoft Project, Jira or similar platforms.

What Cencora offers

• Compensation, benefits and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
• Medical, dental and vision care.
• A comprehensive suite of benefits that focus on the physical, emotional, financial and social aspects of wellness.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioural health solutions, paid parental leave and paid caregiver leave.
• Training programmes, professional development resources and opportunities to participate in mentorship programmes, employee resource groups, volunteer activities and more.
• For details visit https://www.virtualfairhub.com/cencora.

Full time

Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilisation of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non‑discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request‑by‑request basis. Messages and emails regarding anything other than accommodation requests will not be returned.

Affiliated Companies

• AmerisourceBergen Services Corporation