Senior Transformation Office Program Manager

Global Partners LP; Auburndale (MA); On-site; USD 161,000 - 241,000; Full time

Job summary

Global Partners LP in Auburndale, MA seeks an Enterprise Program Manager to support the Transformation Office, coordinating governance, executive forums, and cross-functional initiatives.

The role requires discretion, seniority, and the ability to manage multiple moving pieces with autonomy, delivering dashboards, risk summaries, and decisions. You will partner with leaders to align strategy and execution and ensure benefits realization across the transformation portfolio.

Qualifications

• Bachelor's degree in Business Administration, Operations, or related field.
• 8–12 years supporting enterprise programs, transformation offices, PMOs, or strategic initiatives in matrixed environments.
• Proven experience supporting complex cross-functional transformation initiatives in a fast-paced matrixed organization.
• Strong program and project management skills with scope, schedule, risk, issue, dependency, and action tracking.
• Experience with process improvement, operating models, governance practices, and bringing structure to complex initiatives.
• Strong facilitator and relationship builder with the ability to influence stakeholders and support executive decision-making.
• Excellent communication skills with the ability to synthesize complex information into executive-ready materials, dashboards, and presentations.
• Strong business acumen, critical thinking, sound judgment, and ability to navigate ambiguity.
• High level of professionalism, discretion, and executive maturity; experience supporting confidential leadership discussions.
• Self-motivated, adaptable, and comfortable with autonomy.
• Tools proficiency in program/project management tools (MS Project, Smartsheet, JIRA, Asana).
• PMP certification required (or equivalent).
• Change management certification (Prosci or equivalent) preferred.

Responsibilities

• Serve as the primary accountability for the integration, coordination and execution health of enterprise transformation initiatives.
• Develop and maintain integrated view of transformation efforts, including scope, timelines, milestones, risks, dependencies, and value realization.
• Support governance processes, frameworks, and operating models; coordinate plans and ensure deliverables remain visible and on track.
• Proactively identify and manage dependencies, risks, and conflicts across initiatives.
• Lead transformation program meetings, working sessions, and strategic planning discussions with documentation and follow-through.
• Directly manage key transformation projects using corporate best practices and ensuring effective delivery.
• Partner with leaders to define initiative scope, processes, SOPs, and operational plans for sustainability beyond initial implementation.
• Operationalize and run enterprise governance structures; drive decisions and forward momentum.
• Handle confidential information with discretion and protect executive dialogue.
• Prepare executive reports and insights, including dashboards and risk summaries.
• Identify risks and issues; drive resolution and escalation.
• Collaborate with change management and communications to support adoption.
• Act as a connector across strategy and execution; operationalize priorities.
• Track investment, value realization and benefits; surface trade-offs for decisions.
• Coordinate with program managers and workstream leads on planning and delivery.
• Operate with strategic oversight, owning outcomes across initiatives.

Skills

Program management

Governance & delivery

Cross-functional collaboration

Executive communications

Risk & issue management

Change management understanding

Facilitation

Strategic thinking

Discretion & judgment

Autonomy

Education

Bachelor's degree in Business Administration, Operations, or related field

Tools

MS Project

Smartsheet

JIRA

Asana

Job description

Global Partners LP in Auburndale, MA seeks an Enterprise Program Manager to support the Transformation Office, coordinating governance, executive forums, and cross-functional initiatives.

The role requires discretion, seniority, and the ability to manage multiple moving pieces with autonomy, delivering dashboards, risk summaries, and decisions. You will partner with leaders to align strategy and execution and ensure benefits realization across the transformation portfolio.