Senior Transformation Analyst

Global Payments Inc.; Cincinnati (OH); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Career growth

Learning opportunities

Inclusive team environment

Community service

Employee assistance program

Global recognition platform

Job summary

Global Payments Inc. is seeking a Senior Transformation Analyst to analyze business requests and design automated systems within the Transformation Office.

You will translate user needs into system specifications, support Day 1 readiness through Day 2 integration, and partner across Technology, Operations, Finance, HR, Risk, and Legal to ensure compliant, efficient outcomes. You will develop dashboards, track KPIs, and contribute to executive reporting while managing TSA timelines and

Qualifications

• Bachelor’s degree or higher.
• 3+ years of experience in Transformation, Corporate Strategy, Management Consulting, Finance, PMO, or related cross-functional role.
• Prior business partnership experience is preferred.
• Knowledge of payments/fintech, technology-enabled services, or complex global operations is advantageous.
• Some experience leading structured analyses and project workstreams with measurable outcomes.
• Results oriented with high attention to detail.
• Exceptional communication skills; executive-level content delivery is desirable.
• Ability to operate in a fast-paced environment.

Responsibilities

• Support planning and execution for integration and separation programs across functions from Day 1 readiness through steady state/exit.
• Assist with end-to-end integration work plans and separation work plans with clear scope, timelines, and accountabilities.
• Assist with governance, including steering routines, RAID management, change control, and cross-functional dependency management.
• Monitor TSA service delivery and validate performance against SLAs; drive remediation as needed.
• Coordinate TSA billing processes and invoice support with Finance and TSA leads; ensure accurate billing and accruals.
• Develop and execute TSA exit work plans and provide oversight to functional leads and PMs.
• Partner with leads to drive Day 1 readiness and Day 2 integration, ensuring continuity of operations and regulatory compliance.
• Build, track, and report synergy cases and drive benefit realization with Finance and business owners.
• Surface risks and dependencies; facilitate governance reviews and timely decisions.
• Raise and resolve issues; act as an integrator across stakeholders and dependencies.
• Assist with executive reporting, KPI/OKR tracking, TSA economics, and narrative dashboards.

Skills

Transformation experience

PMO

M&A integration

Stakeholder management

Executive communication

Fast-paced environment

Education

Bachelor’s degree or higher

Job description

Job Description

Ready to take your careerglobal?

Make your mark with one of the biggest names in payments.At Global Payments, you help businesses grow by transforming how they accept and manage payments.As a Senior Transformation Analyst, in the Transformation Office you will analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. You will configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

WhatYou’llOwn

• Support planning and execution for both integration and separation programs across functions (e.g., Technology, Operations, Finance, HR, Risk, Legal), from Day 1 readiness through steady state/exit.
• Assist with end-to-end integration workplans (Day 1, 30/60/90, synergy capture) and separation workplans (Transition Service Agreement (TSA) design, transition, and exit) with clear scope, timelines, and accountabilities.
• Assist with governance, including steering routines, RAID management (risks, actions, issues, decisions), change control, and cross-functional dependency management.
• Monitor TSA service delivery and validate performance is consistent with agreed SLAs and historical practices utilizing a defined monitoring approach; drive remediation as needed.
• Coordinate TSA billing processes and invoice support with Finance and TSA leads, providing accurate and timely billing, accruals, and true ups for services provided.
• Help with development and execution of detailed TSA exit workplans, coordinating and providing oversight and guidance to functional leads and PMs on function-specific planning.
• Partner with leads to drive Day 1 readiness and Day 2 integration execution to ensure continuity of operations, customer experience, and regulatory/contractual compliance; coordinate cutovers and stabilization.
• Build, track, and report on synergy cases (cost, revenue, working capital), define baselines, and drive benefit realization with Finance and business owners.
• Proactively surface emerging risks, early identification of roadblocks, potential delays, and interdependencies; facilitate governance reviews to align on changes and make timely decisions.
• Raise and assist with resolving issues, working collaboratively across teams; act as an integrator across stakeholders, surfacing trade-offs and mitigation options.
• Assist with executive reporting as required, KPI/OKR tracking, TSA economics, and variance analysis; develop dashboards and concise narratives for senior leadership.
• Ensure adherence to regulatory, compliance, and information security requirements throughout integration and separation activities.
• You will have an opportunity to learn about many teams, systems, and processes that span across functional areas and platforms; help document and improve playbooks, templates, and lessons learned.

What You Bring

• Bachelor’s degree or higher
• 3+ years of relevant experience in Transformation, Corporate Strategy, Management Consulting, Finance, PMO, M&A integration/divestitures, or a related cross-functional role.
• Prior business partnership experience is preferred
• Knowledge of payments/fintech, technology-enabled services, or complex global operations is advantageous but not required.
• Some experience leading structured analyses and project workstreams with measurable outcomes.
• Results oriented with high attention to detail
• Exceptional communication skills; experience delivering executive-level content is desirable but not required
• Ability to operate in a fast-paced environment

It’sa bonus if you have

• Typically Minimum 8+ Years Relevant Exp

About the team

Our inclusive and global team wins together every day.We’reproud to have the best minds in the industry, who can learn from as your career grows. -its unmatched, Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes aGlobalpayer

Globalpayersthink like a client, act like an owner, and win as one team.We’recurious and innovative- always finding a better way to deliver impact. We empower each other to makedecisions,andit’sour passion that drives excellence in everything we set out to do.

Ourperks- whatwe’llbring for you

We knowit’sbigger than just your career.It’syour life and your world.That’swhy we offer global benefits and programs to support you at every stage.Here’sa taste of what you can expect.

• Opportunities to grow your skills and build your career within a global business

• Access to learning, development and on-the-job experiences that expand yourexpertise

• A supportive, inclusive team environment where your ideas and input matter

• Time to give back through community and charity initiatives

• A global employeeassistanceprogram to support your wellbeing

• Recognition through a global platform that celebrates your achievements.

https://jobs.globalpayments.com/en/why-global-payments/benefits/

At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

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EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.