Senior Trade Consultant

Cole International; United States; Remote; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Retirement plan

Job summary

Cole International is seeking a FT Non-Exempt Compliance Specialist to support customs brokerage processes in the United States. You will interpret CBP and PGA regulations, assess client classifications, and help ensure accurate, compliant submissions.

The role emphasizes attention to detail, timely data handling, and collaborative teamwork to improve client outcomes and service quality. A high school diploma and a CBP license are preferred, with opportunities for growth and training.

Qualifications

• Demonstrates strong attention to detail and accuracy in all compliance tasks.
• Proven ability to manage time and prioritize multiple tasks.
• Strong written and verbal communication skills for client and team interaction.
• Proficient with Microsoft Office applications (Excel, Outlook, Word).

Responsibilities

• Provide technical support to clients in the interpretation of Customs and PGA programs, processes, and regulations.
• Mine for and evaluate consulting opportunities with new and existing customers.
• Analyze and support the development of client tariff classifications.
• Review documentation to determine product eligibility under USMCA and other Free Trade Agreements.
• Perform U.S. Customs compliance risk analysis and recommend risk mitigation actions.
• Aid in the research and filing of corrections actions, ruling requests, refund claims, and petitions.
• Collaborate with colleagues to uphold service standards.
• Perform other administrative tasks as assigned.

Skills

Attention to detail

Time management

Communication

Microsoft Office

Education

High school diploma

Job description

• Job Category Compliance, Consulting, Customs
• Employee Type FT Non-Exempt
• Required Degree High school
• Manage Others No

Contact information

• Name Joe Trulik

About Us

With more than six decades of experience, Cole International has grown to become one of the most trusted names in logistics and customs brokerage across North America. Our success is rooted in a people-first philosophy and an unwavering commitment to helping businesses thrive in a complex global trade environment. Guided by our mission to deliver creative logistics solutions through personalized service, we empower our team to contribute meaningfully—because at Cole, people make the difference.

Why You'll Love This Role

In this position, you’ll be a vital part of the customs brokerage process—ensuring accuracy, compliance, and outstanding service behind the scenes. If you have a sharp eye for detail and enjoy organizing data in a fast-paced environment, you’ll find purpose and growth here. This role is your opportunity to join a supportive team where your work directly impacts client success and our commitment to service excellence.

What We Offer

• Supportive team environment that values collaboration
• Opportunities for training and growth within the organization
• Work that contributes to the broader mission of streamlining trade and simplifying logistics for businesses
• Comprehensive benefits package including health, dental, and retirement options
• Competitive compensation with performance recognition

What You'll Do

• Provide technical support to clients in the interpretation of all areas of Customs and Participating Government Agency programs, processes, and regulations
• Mine for and evaluate consulting opportunities with new and existing customers
• Analyze and support the development of client tariff classifications
• Review pertinent documentation to determine product eligibility under USMCA and other Free Trade Agreements
• Perform U.S. Customs compliance risk analysis to identify key areas of improvement and make recommendations for risk mitigation
• Aid in the research and filing of corrections actions, ruling requests, refund claims, and petitions
• Collaborate closely with colleagues to uphold our service standards
• Perform other administrative tasks as assigned

What You'll Bring

• High school diploma or GED, or an equivalent mix of education and experience
• Customhouse Brokers License
• Depth of understanding of the CBP and PGA regulations
• Strong attention to detail and ability to follow written, verbal, and visual instructions
• Excellent time management and organizational skills
• Professional and friendly communication style, both verbal and written
• Ability to multitask and remain adaptable in a fast-paced environment
• Proficiency with Microsoft Office (Excel, Outlook, Word)
• Self-motivated with the ability to work independently

Join Our Team

At Cole International, your contribution matters. You’ll be part of a community that takes pride in its work, believes in doing the right thing, and is driven to improve every day. If you're looking to be part of a company that values people and service above all, we’d love to meet you.

At Cole International, your contribution matters. You’ll be part of a community that takes pride in its work, believes in doing the right thing, and is driven to improve every day. If you're looking to be part of a company that values people and service above all, we’d love to meet you.