Senior TPM Lead – Cloud Hardware & Server Ops

Ll Oefentherapie

Charleston (WV)

On-site

USD 117,000 - 264,000

Full time

14 days+

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Job summary

Oracle Cloud Infrastructure is expanding its North America operations, and we are seeking a Lead Principal Technical Program Manager to drive Cloud Hardware Support and Server Operations across the region.

You will provide strategic and operational leadership for Build & Deployment, production readiness, hardware lifecycle management, and automation, partnering with Engineering, Networking, Product, Data Center Engineering, and Operations to scale across multiple sites.

Qualifications

Senior technical program management experience within hyperscale cloud infrastructure, cloud operations, hardware support, data center operations, software development, or infrastructure engineering.
Proven experience driving large, geographically distributed programs across multiple teams, sites, and operational functions.
Demonstrated success scaling operational systems, program mechanisms, and execution models within rapidly growing cloud or technology organizations.

Responsibilities

Provide program leadership for Cloud Hardware Support and Server Operations initiatives across parts of North America, including Build & Deployment, production readiness, hardware lifecycle management, break-fix operations, and operational automation.
Develop and execute scalable program frameworks capable of supporting continued hyperscale growth across multiple sites and cross-functional teams.
Lead complex, geographically distributed programs that improve operational performance, safety, security, availability, and service quality across Oracle's cloud infrastructure.
Drive operational excellence by standardizing deployment methodologies, improving service delivery, strengthening program governance, and implementing best practices across regional operations.
Champion the use of AI, automation, scripting, process engineering, and data-driven decision making to improve productivity, increase operational efficiency, and reduce the dependency between infrastructure growth and manual effort.
Partner closely with Engineering, Networking, Software Development, Product, Supply Chain, Data Center Engineering, and other cross-functional organizations to ensure successful delivery of new cloud regions and ongoing operational excellence.
Ensure customer commitments and operational service levels are consistently achieved while proactively managing program risk, dependencies, and execution gaps.