Senior Testing Specialist

Phase2 Technology; Austin (TX); On-site; USD 42,000 - 51,000; Full time

Job summary

The University of Texas at Austin invites applications for a Senior Testing Specialist on the UT Main Campus. This role administers academic advising and exam services through Student Testing Service, supporting the Testing & Evaluation Services mission.

Responsibilities include advising students on credit by exams, managing computer-based testing, converting paper tests to CBEs, coordinating with departments and vendors, and ensuring proper documentation.

Qualifications

• Bachelor's degree with minimum 2 years' experience in working with students in a higher education program.
• Excellent oral and written communication skills. Excellent interpersonal and problem-solving skills.
• Detailed orientated. Strong organizational and administrative skills.
• Ability to work variable hours, including some evenings and weekends to accommodate testing center needs.
• Professional demeanor working with colleagues and clients.
• Ability to work cooperatively in a team environment and independently, exercising good judgment as required.
• Ability to work effectively with multiple constituencies, including a diverse student population.

Responsibilities

• Advise and counsel students regarding policies and procedures related to credit by exams (CBEs) processed through Student Testing Services.
• Lead the communication and dissemination of credit by exam information, including answering questions via email, US and Campus mail, phone call, and walk-in visits.
• Connect students with on and off-campus resources, including updating and managing content on section website.
• Consult with IT staff to resolve student billing and petition issues in CBEVO, which is the CBE petition system.
• Manage and supervise computer-based test administrations, including registering clients for national and local computer-based tests, proctoring examinees during test administration and resolving hardware, software, and client issues during test administration.
• Identify process improvements for efficient exam administrations. Supervise work of on-site exam proctors.
• Maintain documentation of exam administration policies and procedures.
• Lead the conversion of paper-based tests into computer-based software, which is the product used to administer the university's computer-based CBEs.
• Supervise the administration of exams using computer-based software.
• Collaborate with academic departmental CBE contacts to maintain accurate exam content.
• Serve as content expert on software usage and update local software user manual.
• Facilitate, organize, and supervise the administration of national, state, and institutional paper-based testing programs.
• Consult with vendors to order test booklets and maintain inventory of test booklets, equipment, and supplies for test administrations.
• Maintain and update appropriate documentation of exam ordering processes.
• Other duties as assigned.

Skills

Communication

Detail-oriented

Organizational skills

Teamwork

Evening/weekend flexibility

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Job Posting Title:

Senior Testing Specialist

Hiring Department:

Office of Strategic Academic Initiatives

Position Open To:

All Applicants

Weekly Scheduled Hours:

40

FLSA Status:

Exempt from FLSA

Earliest Start Date:

Sep 01, 2026

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details:

General Notes

This position is not eligible for employer-sponsored work authorization. Applicants requiring current or future visa sponsorship are not eligible for employment in this position.

Purpose

To administer academic advising and exam administration services offered through Student Testing Service. This works supports the mission of the Testing & Evaluation Services organization at the University of Texas at Austin.

Responsibilities

Function 1:

• Advise and counsel students regarding policies and procedures related to credit by exams (CBEs) processed through Student Testing Services.
• Lead the communication and dissemination of credit by exam information, including answering questions via email, US and Campus mail, phone call, and walk-in visits.
• Connect students with on and off-campus resources, including updating and managing content on section website.
• Consult with IT staff to resolve student billing and petition issues in CBEVO, which is the CBE petition system.

Function 2:

• Manage and supervise computer-based test administrations, including registering clients for national and local computer-based tests, proctoring examinees during test administration and resolving hardware, software, and client issues during test administration.
• Identify process improvements for efficient exam administrations. Supervise work of on-site exam proctors.
• Maintain documentation of exam administration policies and procedures.

Function 3:

• Lead the conversion of paper-based tests into computer-based software, which is the product used to administer the university's computer-based CBEs.
• Supervise the administration of exams using computer-based software.
• Collaborate with academic departmental CBE contacts to maintain accurate exam content.
• Serve as content expert on software usage and update local software user manual.

Function 4:

• Facilitate, organize, and supervise the administration of national, state, and institutional paper-based testing programs.
• Consult with vendors to order test booklets and maintain inventory of test booklets, equipment, and supplies for test administrations.
• Maintain and update appropriate documentation of exam ordering processes.

Other duties as assigned.

Required Qualifications

• Bachelor's degree and a minimum of 2 years' experience in working with students in a higher education program.
• Microsoft Office competencies.
• Excellent oral and written communication skills. Excellent interpersonal and problem-solving skills.
• Detailed orientated. Strong organizational and administrative skills.
• Ability to work variable hours, including some evenings and weekends to accommodate testing center needs.
• Professional demeanor working with colleagues and clients.
• Ability to work cooperatively in a team environment and independently, exercising good judgment as required.
• Ability to work effectively with multiple constituencies, including a diverse student population.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Master's degree and at least 3 years professional experience in advising students or in a testing services role.
• Demonstrated ability to communicate effectively and utilize very strong organizational skills.
• Experience using computer-based testing software to create and administer tests.
• Experience writing or managing web content.
• Ability to recommend and organize new programs and advise supervisor on progress of current programs.
• Experience making presentations to student, parents, academic advisors, or similar audiences.
• Demonstrated ability to perform multiple tasks efficiently and effectively.
• Enthusiasm and the ability to thrive in a high performance environment.

Salary Range

$46,600 + depending on qualifications

Working Conditions

• Work to be performed in standard office environment

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:

You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:

As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employee or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.