Senior Test Automation Engineer: AI-Driven Cloud QA

Avaya; EE. UU.; Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Avaya seeks an experienced test automation engineer to drive end-to-end software quality across high-scale cloud, contact-center, and real-time communications solutions. You will design robust Playwright-based UI/API tests, integrate with CI/CD, and build AI-assisted automation to accelerate validation and reduce regressions.

You will develop simulated voice/media scenarios, tackle performance and chaos testing, and ensure test data security while collaborating with SRE, security, and

Formación

• 8+ years in software development in test, quality engineering or test automation with substantial recent hands-on coding.
• Strong TypeScript/JavaScript or Python and Playwright; robust UI/API automation, integration testing, async/event-driven behavior and CI/CD.
• Experience with performance testing tools such as k6, JMeter, Gatling or Locust; ability to interpret traffic, telemetry and actual bottlenecks.
• Working knowledge of real-time communications or contact-center testing, including SIP, RTP or WebRTC and troubleshooting call or media flows.

Responsabilidades

• Design, code and maintain Playwright test suites for application UI and API journeys; add contract, integration, cross-service and end-to-end validation with reliable fixtures, test data and deterministic assertions.
• Wire automated suites into GitHub Actions/Jenkins pipelines and GitOps/Argo CD release flows; implement parallelization, selective test execution, environment readiness checks and post-deployment sanity gates.
• Develop automated voice/media/contact-center scenarios including SIP call setup/teardown, RTP/SRTP media, WebRTC, IVR, queues, agent workflows, transfer/hold/conference, recording and relevant messaging journeys.
• Build synthetic tests and continuous traffic generation to validate golden journeys, detect regressions and generate meaningful signals under routine and failure conditions.
• Implement performance/load/stress/soak testing; model concurrency and transaction rates, analyze p95/p99 latency, throughput, packet loss, jitter, media quality and service saturation.
• Implement safe chaos tests for pod/node failures, network degradation, dependency failures and failover; prove recovery behavior and regression protection.
• Build AI-assisted/agentic automation for test-authoring, failure clustering, flaky-test investigation, triage and proposal-based self-healing; maintain human review, audit trails and strong assertions.
• Troubleshoot failures end-to-end using Prometheus, Grafana, Loki, Thanos, Alloy, OpenTelemetry, Kubernetes events, API logs and packet/traffic traces; identify whether failures arise in tests, products, infrastructure or networks.
• Work closely with engineering, SRE, platform and security peers to improve system testability, resilience and secure handling of sensitive test data.

Conocimientos

Playwright

TypeScript/JavaScript

Python

CI/CD

Kubernetes

Observability

AI-assisted automation

Educación

Bachelor's degree in Computer Science or Engineering

Herramientas

Playwright

k6

JMeter

Gatling

Locust

Prometheus

Grafana

Loki

Thanos

OpenTelemetry

Kubernetes

Docker

Terraform

Kafka

Redis

Wireshark

Descripción del empleo

Avaya seeks an experienced test automation engineer to drive end-to-end software quality across high-scale cloud, contact-center, and real-time communications solutions. You will design robust Playwright-based UI/API tests, integrate with CI/CD, and build AI-assisted automation to accelerate validation and reduce regressions.

You will develop simulated voice/media scenarios, tackle performance and chaos testing, and ensure test data security while collaborating with SRE, security, and