Senior Teller - Point Loma

Banc of California; San Diego (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading bank in California is seeking a Senior Teller to enhance customer service and transaction processing. The role requires strong communication and relationship-building skills, along with a solid understanding of banking products. Join a supportive team focused on community engagement and professional growth.

Benefits

401k with company match

Comprehensive health insurance options

Family support and parental leave benefits

Paid time off and volunteer days

Career development resources

Qualifications

• 3+ years retail banking experience.
• Experience in Bank Secrecy Act compliance and banking skills.

Responsibilities

• Process transactions accurately and efficiently.
• Identify opportunities to refer products and services.
• Assist with new account processing.

Skills

Communication

Teamwork

Relationship-building

Education

High School Diploma

Bachelor’s

Job description

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BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is a premier relationship-based business bank focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. It offers a broad range of loan and deposit products, with full-service branches across California and Denver, Colorado, and full-stack payment processing via Deepstack Technologies. The bank is dedicated to supporting local communities through financial literacy, job training, small business support, affordable housing, and more.

The Opportunity

The Senior Teller assists with branch activities, including customer service and transaction processing. The role involves providing exceptional service, maintaining knowledge of bank products and fees, and handling a full range of retail and commercial transactions. The incumbent may have modest approval limits and must exercise good judgment and guidance to others. All duties are performed in accordance with company policies, procedures, and applicable laws.

Responsibilities

1. Process transactions accurately and efficiently (deposits, withdrawals, check cashing, ATM, night drop).
2. Identify opportunities to refer products and services based on customer needs.
3. Answer questions and resolve customer concerns regarding bank services.
4. Reconcile GL debits and credits for the location over a period.
5. Vault and ATM balancing.
6. Wire processing.
7. Hold/Stop payments.
8. Monthly certifications.
9. Conduct account research.
10. Review daily reports assigned by Branch Management.
11. Assist with new account processing.
12. Adhere to policies, controls, and regulatory procedures to ensure asset security.
13. Assist with processing and scanning teller work.
14. Audit peer transactions.
15. Contribute to branch goals.
16. Support training and onboarding of new team members.
17. Maintain respectful, ethical interactions and uphold organizational values.
18. Promote diversity and a harassment-free environment.
19. Follow policies and complete tasks accurately and timely.
20. Perform duties safely and report unsafe conditions.
21. Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• Experience in Bank Secrecy Act compliance and banking skills; Bachelor’s preferred.
• 3+ years retail banking experience.
• Intermediate math skills.
• Knowledge of deposit, lending, and credit products.
• Strong relationship-building, teamwork, and communication skills.
• Ability to work accurately, maintain confidentiality, and adapt to change.
• Effective verbal communication skills, including on the phone.

Support Offered

• 401k with company match.
• Comprehensive health insurance options.
• Family support and parental leave benefits.
• Paid time off and volunteer days.
• Career development resources, including tuition reimbursement and mentorship programs.

Salary Range

The offered salary depends on education, experience, skills, and market factors.

Banc of California is an equal opportunity employer. Reasonable accommodations available upon request.