Senior Teller Locations: Old Forge

Adirondackbank; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented teller to join their team. This role involves developing a deep understanding of the bank's products and services while ensuring compliance with all regulations. The successful candidate will process financial transactions efficiently and provide exceptional customer service to both individual and business clients. This position offers an opportunity to grow within a supportive environment, where your contributions can significantly impact customer relationships and business growth. If you are passionate about finance and customer service, this role is perfect for you!

Qualifications

• Knowledge of consumer compliance regulations is essential.
• Experience in customer service and financial transactions is preferred.

Responsibilities

• Develop an understanding of bank products and services for customers.
• Process financial transactions accurately and deliver exceptional service.
• Initiate new business through customer referrals.

Skills

Customer Service

Financial Transaction Processing

Regulatory Compliance Knowledge

Job description

Job Responsibilities

1. Develop and maintain an in-depth understanding of the products and services provided to customers by the bank.
2. Understand the policies and procedures that must be adhered to in the teller position.
3. Understand the regulations that each teller is required to comply with and the impact resulting from non-compliance.
4. Process various financial transactions for bank customers in a timely and accurate manner while demonstrating operational excellence in teller processing.
5. Deliver exceptional customer service to individuals and business customers.
6. Through the referral process, initiate new business by identifying customer needs and recommending products and services that will expand the customer relationship.
7. Function as the primary vault teller responsible for handling all vault-related transactions.

Must possess knowledge of all applicable consumer compliance regulations.