Senior Teller - Hollister Main, CA

U.S. Bank National Association; Hollister (CA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Sick leave

Disability insurance

Parental leave

Job summary

U.S. Bank in Hollister, CA is seeking a customer service-focused colleague to handle routine financial transactions, assist customers, and promote banking products.

You will work at a branch, follow policies to mitigate risk, and deliver friendly service that supports the bank's values. Prior cash handling or sales experience preferred; training provided.

Qualifications

• Provide accurate cash handling and routine financial transactions.
• Identify customer needs and recommend U.S. Bank products.
• Adhere to bank policies and regulatory requirements to mitigate risk.

Responsibilities

• Deliver excellent customer service in every interaction.
• Process deposits, withdrawals, payments, and transfers accurately.
• Promote and explain banking products and services to customers.
• Maintain compliance with policies and risk controls.

Skills

Customer Service

Cash Handling

Sales

Attention to detail

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

A key contributor to the overall unified customer experience of U.S. Bank. Responsible for demonstrating excellent customer service in accordance with U.S. Bank’s Core Values. Accountable for sales and service activities in all Consumer Banking and Branch Delivery branch locations (Metro, Community, and In-Store On-Site). Responsible for handling routine financial transactions (deposits, withdrawals, advances, payment, etc.), while ensuring a positive interaction with customers/non-customers. Identify customer needs and recommends U.S. Bancorp products as appropriate. Follows established policies and procedures while processing transactions in an effort to mitigate risk.

Location expectations
This role requires working from a U.S. Bank location for all scheduled workdays.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.81 - 26.65

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.