Senior Technology Product Manager - GTM Enablement and Launch Lead

Mass Digital Health; Waltham (MA); Hybrid; USD 85,600 - 149,400; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

Tuition Assistance Plan

Paid Parental Leave

Job summary

Mass Digital Health is seeking a Senior Technology Product Manager to lead go-to-market enablement for high-impact product launches within a B2B SaaS platform. The ideal candidate will possess 8-10 years of experience in similar environments, strong program management skills, and an ability to effectively communicate complex information. This hybrid role requires a minimum of 8 in-office days monthly. The compensation ranges from $85,600 to $149,400, with additional bonuses and comprehensive benefits including medical, dental, 401(k), and more.

Qualifications

• 8-10 years of experience in B2B SaaS environments.
• Experience leading complex, cross-functional launches.
• Strong milestone tracking and risk management skills.
• Ability to influence without authority.

Responsibilities

• Manage end-to-end launch readiness for multiple initiatives.
• Define and track launch readiness milestones.
• Run weekly launch reviews and monitor risks.
• Translate product changes into clear enablement materials.

Skills

Program management skills

Excellent communication

Cross-functional collaboration

Critical thinking

Job description

About the Role

As a Senior Technology Product Manager - GTM Enablement and Launch Lead, you will play a critical role in ensuring the successful planning, coordination, and execution of high‑impact product and go‑to‑market launches across a complex, enterprise B2B SaaS platform. This is a manager‑level individual contributor role (no direct reports) that operates at the intersection of Product, Engineering, Product Marketing, Sales, Customer Success, and Operations.

In this role, you will bring structure, visibility, and momentum to launches that require significant cross‑functional enablement. You will translate complex product work into clear internal understanding, ensure stakeholder readiness, and reduce late‑stage surprises, helping teams cross the finish line together. This role is central to ensuring internal teams are informed, prepared, and aligned.

The ideal candidate combines strong program execution skills with sound judgment, clear communication, and customer empathy—bringing both operational rigor and a product‑marketing‑informed mindset to launch delivery.

Responsibilities

Launch Execution and Readiness

• Own end‑to‑end launch readiness for multiple concurrent initiatives, including core product launches, AI‑related capabilities, new products, and pricing or packaging changes.

• Define and maintain launch readiness checklists, milestones, and gates; track progress against agreed criteria.

• Run weekly launch reviews, monitor risks and dependencies, and surface issues with clear recommendations for resolution.

• Provide escalation and readiness recommendations to leadership when launches are at risk.

Stakeholder Enablement and Alignment

• Translate product changes into clear internal enablement materials (what is changing, who it impacts, why it matters, and how teams should support customers).

• Partner with Product, Engineering, Product Marketing, Sales, Customer Success, Implementation, Legal, Billing, Documentation, Analytics, and Sales Operations teams to coordinate readiness activities.

• Support consistent understanding and execution across teams through clear documentation, templates, and communication.

Operational Customer Communications

• Own and coordinate operational (non‑promotional, non‑emergency) customer communications related to launches.

• Ensure communications are accurate, empathetic, and aligned with internal readiness and timelines.

Visibility, Reporting, and Process Improvement

• Maintain launch dashboards and documentation to provide real‑time visibility into status, risks, and decisions.

• Leverage tools, systems, and automation (including AI‑enabled capabilities) to scale launch execution and reduce manual effort.

• Participate in post‑launch reviews; identify patterns, risks, and opportunities to continuously improve launch and enablement processes.

Strategic Support

• Surface insights from launch execution, such as enablement gaps or post‑launch issues, to inform broader GTM improvements.

• Over time, partner with GTM leadership to evolve launch governance, tiering, and cross‑functional operating models.

Skills and Qualifications

Required

• 8-10 years of experience in B2B SaaS environments, with exposure to enterprise go‑to‑market models.

• Demonstrated experience leading complex, cross‑functional launches or GTM programs.

• Strong program and project management skills, including milestone tracking, risk management, and dependency coordination.

• Excellent written and verbal communication skills; ability to explain complex or sensitive information clearly to peers and senior management.

• Proven ability to influence without authority and build trust across cross‑functional teams.

• Strong critical thinking, listening skills, and sound judgment when solving complex problems.

Preferred

• Experience supporting platform‑level products with moderate to high complexity.

• Exposure to AI‑driven product capabilities.

• Background adjacent to Product Marketing, Enablement, or GTM Operations.

• Familiarity with post‑launch measurement, issue tracking, or adoption signals.

Success Measures

• Stakeholder satisfaction across Product, Sales, and Customer‑facing teams.

• Percentage of launches meeting readiness criteria with full completion.

• Reduction in post‑launch issues and late‑stage launch surprises.

• Improved visibility, predictability, and consistency of launch execution.

This role will work in accordance with Company Policy in a hybrid model—a minimum of 8 days a month in any Wolters Kluwer office in the US, with preference for MDT, CDT and EDT.

Compensation: $85,600.00 - $149,400.00 USD. This role is eligible for Bonus.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.