Senior Technology Manager – Asset & Configuration Management

Jobtailor; New Jersey; On-site; USD 110,000 - 170,000; Full time

Job summary

Jobtailor seeks a senior professional to lead risk, asset, and configuration governance across the enterprise. You will drive policy, ensure CMDB integrity, and guide teams in asset lifecycle management and compliance monitoring.

Responsibilities include coordinating with product and tech teams, enforcing standards, and maturing capabilities across governance programs. Strong collaboration and strategic thinking are essential.

Qualifications

• 3-5 years' experience in risk identification and assessments, data quality control, and implementation.
• 5+ years' experience in asset identification and discovery practices.
• 3-5 years' experience in configuration item definitions, attributes, and required business relationships for delivery.
• 5+ years' experience in asset lifecycle management from procure to disposal, including configuration verification and audits.
• Experience with ServiceNow Asset Configuration Management Database.
• 5+ years' experience in Bank of America Technology Policy, standards, and procedure, specifically compliance monitoring, reporting, and escalations.
• 3+ years' experience in control testing and evidence collection of audits.
• Knowledge of process management, asset configuration management, governance risk, and technology compliance.
• Skills in risk management, solution design, stakeholder management, technical strategy development, analytical thinking, application development, collaboration, result orientation, solution delivery process, and virtualization.
• Ability to work 1st shift in the United States of America, 40 hours per week.

Responsibilities

• Build and lead a team delivering technology products and services aligned with business outcomes
• Develop technology strategy and ensure solutions comply with applicable standards
• Promote design, engineering, organizational, Agile, and modern solution delivery practices
• Coach, mentor, provide feedback, and support hands‑on career development
• Partner with Product Owners and Configuration Managers to maintain CMDB data integrity
• Drive compliance with CSDM‑aligned service modeling standards
• Coordinate implementation and governance of Golden Configuration Standards
• Monitor configuration compliance performance and configuration drift reporting
• Review compliance findings and coordinate remediation activities
• Track policy exceptions and risk acceptance approvals
• Measure compliance performance against established targets
• Build and manage teams, including workforce strategy, hiring, training, maturity objectives, and quality objectives
• Facilitate employee and team performance and career development through reviews, coaching, and development plans
• Manage solution delivery and application performance in production, including app health, resiliency, performance, security, enterprise data management standards, audit exams, and reviews
• Manage business and technology partner relationships and lead Communities of Practice
• Contribute to technology strategy for the technical domain
• Create an inclusive and healthy working environment and resolve organizational impediments
• Align execution with product strategy by working with product management and stakeholders
• Manage team/program resources and finances; acquire and develop talent
• Ensure complete and accurate technology asset inventory across Network Services
• Govern asset onboarding, ownership assignment, lifecycle management, and retirement
• Validate inventory completeness against approved products and services
• Monitor technology lifecycle, end‑of‑life, and end‑of‑support compliance
• Escalate inventory gaps, ownership issues, and data quality deficiencies
• Govern Configuration Item lifecycle management
• Ensure CMDB relationships accurately represent network services, products, and infrastructure
• Monitor CI completeness, ownership, support assignments, and service mappings
• Fulfill managerial responsibilities including inclusion leadership, process and data management, enterprise communication, risk management, people coaching, financial stewardship, talent leadership, and business‑outcome delivery

Skills

Risk Management

Asset Identification

Configuration Item Governance

Stakeholder Management

Analytical Thinking

Collaboration

Compliance Monitoring

Solution Design

Technical Strategy Development

Data Quality Control

Tools

ServiceNow Asset Configuration Management Database

Job description

• Build and lead a team delivering technology products and services aligned with business outcomes


• Develop technology strategy and ensure solutions comply with applicable standards


• Promote design, engineering, organizational, Agile, and modern solution delivery practices


• Coach, mentor, provide feedback, and support hands‑on career development


• Partner with Product Owners and Configuration Managers to maintain CMDB data integrity


• Drive compliance with CSDM‑aligned service modeling standards


• Coordinate implementation and governance of Golden Configuration Standards


• Monitor configuration compliance performance and configuration drift reporting


• Review compliance findings and coordinate remediation activities


• Track policy exceptions and risk acceptance approvals


• Measure compliance performance against established targets


• Build and manage teams, including workforce strategy, hiring, training, maturity objectives, and quality objectives


• Facilitate employee and team performance and career development through reviews, coaching, and development plans


• Manage solution delivery and application performance in production, including app health, resiliency, performance, security, enterprise data management standards, audit exams, and reviews


• Manage business and technology partner relationships and lead Communities of Practice


• Contribute to technology strategy for the technical domain


• Create an inclusive and healthy working environment and resolve organizational impediments


• Align execution with product strategy by working with product management and stakeholders


• Manage team/program resources and finances; acquire and develop talent


• Ensure complete and accurate technology asset inventory across Network Services


• Govern asset onboarding, ownership assignment, lifecycle management, and retirement


• Validate inventory completeness against approved products and services


• Monitor technology lifecycle, end‑of‑life, and end‑of‑support compliance


• Escalate inventory gaps, ownership issues, and data quality deficiencies


• Govern Configuration Item lifecycle management


• Ensure CMDB relationships accurately represent network services, products, and infrastructure


• Monitor CI completeness, ownership, support assignments, and service mappings


• Fulfill managerial responsibilities including inclusion leadership, process and data management, enterprise communication, risk management, people coaching, financial stewardship, talent leadership, and business‑outcome delivery

Requirements

• 3-5 years' experience in risk identification and assessments, data quality control, and implementation


• 5+ years' experience in asset identification and discovery practices


• 3-5 years' experience in configuration item definitions, attributes, and required business relationships for delivery


• 5+ years' experience in asset lifecycle management from procure to disposal, including configuration verification and audits


• Experience with ServiceNow Asset Configuration Management Database


• 5+ years' experience in Bank of America Technology Policy, standards, and procedure, specifically compliance monitoring, reporting, and escalations


• 3+ years' experience in control testing and evidence collection of audits


• Knowledge of process management, asset configuration management, governance risk, and technology compliance


• Skills in risk management, solution design, stakeholder management, technical strategy development, analytical thinking, application development, collaboration, result orientation, solution delivery process, and virtualization


• Ability to work 1st shift in the United States of America, 40 hours per week

Core Competencies

Demonstrates expertise in asset lifecycle management, configuration item governance, and compliance monitoring, with a strong focus on risk management and technology strategy development. Proven ability to lead teams, drive organizational performance, and ensure adherence to industry standards and best practices.

Highest-signal resume keywords

• Asset Lifecycle Management


• Configuration Item Governance


• ServiceNow Asset Configuration Management Database


• Risk Management


• Compliance Monitoring

Hard Skills

• Risk Identification


• Data Quality Control


• Configuration Item Definitions


• Asset Identification


• Configuration Verification


• Control Testing


• Evidence Collection


• Analytical Thinking


• Application Development


• Solution Design

Soft Skills

• Coaching


• Mentoring


• Stakeholder Management


• Collaboration


• Result Orientation

Industry Keywords

• CSDM


• Golden Configuration Standards


• Technology Compliance


• Governance Risk


• Bank of America Technology Policy