Senior Technology Manager

Bank of America; Chandler (AZ); On-site; USD 120,000 - 150,000; Full time

Job summary

Bank of America is seeking a technology leader to build and oversee teams delivering technological products and services. This role involves leading strategy development, managing application performance, and fostering an inclusive team environment.

The ideal candidate will possess extensive experience in software engineering and strong stakeholder communication skills. There is an emphasis on innovative practices including agile methodologies, risk management, and collaboration.

Qualifications

• 5+ years proven leadership in platform or software engineering.
• 5+ years experience with software development and system design background.
• Deep infrastructure and networking experience.
• Experience with control planes and distributed systems.
• Experience with state-machine workflow orchestration.
• Experience with hybrid cloud identity and Zero Trust.
• Strong stakeholder and communication skills.

Responsibilities

• Builds and manages teams to meet quality and performance objectives.
• Facilitates employee performance and career development.
• Manages solution delivery and application performance.
• Creates an inclusive working environment and resolves impediments.
• Leads engineering design and delivery for Image Factory capabilities.
• Implements state-machine-driven lifecycle workflows.

Skills

Influence

Risk Management

Solution Design

Stakeholder Management

Technical Strategy Development

Analytical Thinking

Application Development

Collaboration

Result Orientation

Solution Delivery Process

Vmware

Job description

Job Description

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. It involves developing a technology strategy, ensuring solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating for modern, Agile solution delivery practices. The role includes coaching, mentoring, providing feedback, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Responsibilities

• Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives.
• Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that build competencies and skills.
• Manages solution delivery and application performance in production, ensuring all relevant risk, financial, and compliance policies are met.
• Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization.
• Contributes to the technology strategy for their technical domain.
• Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers.
• Ensures that execution is aligned with product strategy by working with product management and other stakeholders.
• Lead engineering design and delivery for deliver Image Factory capabilities.
• Own platform delivery for VM and container image pipelines.
• Design and evolve control plane architecture.
• Implement state-machine-driven lifecycle workflows.
• Enable cross-platform hybrid cloud identity and Zero Trust.
• Integrate infrastructure, network, and cloud engineering.
• Embed security, reliability, and compliance.
• Leverage AI to reduce operational toil and improve insights.
• Reduce operational toil and improve insights.

Required Qualifications

• 5+ years proven leadership in platform or software engineering.
• 5+ years experience with software development and system design background.
• Deep infrastructure and networking experience.
• Experience with control planes and distributed systems.
• Experience with state-machine workflow orchestration.
• Experience with hybrid cloud identity and Zero Trust.
• Strong stakeholder and communication skills.

Desired Qualifications

• Experience with VM and container image lifecycle platforms.
• CI/CD and Infrastructure-as-Code experience.
• Event-driven architecture experience.
• Exposure to AI-driven DevOps or automation.
• Experience in regulated enterprise environments.

Skills

• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Analytical Thinking
• Application Development
• Collaboration
• Result Orientation
• Solution Delivery Process
• Vmware

Managerial Responsibilities

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, elevate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Shift

1st shift (United States of America)

Hours per Week

40